September 2021 by Arvind Singh
I called Housecrafters since we had a leak that needed to be checked and fixed. Joe send out a guy to inspect and repair but even when I gave him my work hours and asked him to ONLY book when I am home, he scheduled his crewman when I was at work. So I have no idea what was done but I was charged over $3,000 for what seemed to be simple caulking work around my siding.This company is a total rip-off, Joe is extremely arrogant and he will not respond to calls to fix any concerns. Our roof continued to leak and this company took no responsibility to properly check and fix the problem. Totally unprofessional business with zero-customer service and absolute lack of professionalism. This was one of the most frustrating experiences I've had with any business. If I could give zero stars, I would because that is what Housecrafters actually deserves. Do not go with this company for any service. You can find much better, quality service elsewhere, where you'll feel valued as a customer.
