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February 2024 by Cheryl Fitch
I like the crust and sauce, a little bit of crisp but not over cooked.Wings were yummy. Honey garlic.Prices are very fair.Kid-friendliness: Front store ladies were interactive with my kids while I paid.
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December 2023 by Nilda Edgar
Purchased a square pizza added 3 topping 2 of the topping was on half the pizza total came to $48. I asked how much is the pizza , girl said $25 and $5 per topping, I'm sorry but $15 for 3 toppings and 2 of the toppings on half the pizza is a little rediculous , no where on the menu has a price for extra toppings , never again ! May I add when I said to the girl $5 per topping (shocked) , she rolled her eyes at me before saying yes, not very professional
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September 2023 by Shailesh Shah
Excellent pizza. I recommend you try this place.
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July 2023 by Katherine Smith
Extremely disappointing. Pizza had no flavour. The mushrooms and peppers on the pizza were non existent, three morsels of mushrooms and peppers at first bite, then nothing. For the amount of money charged extra for toppings, I believe that they can be a bit more generous with them. The reason for this review is because the pizza has been quite disappointing the last few times. Am willing to try one more time, but if I see no improvement, I will not be back
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March 2023 by Michelle Medeiros
Terrible a drop of dressing for my salad.not kidding.the wing were terrible so dry.they even looked dry.the container covered in grease.the two staff members were clueless and need supervision cause they dont know what they are doing.gave me wrong change because they used a calculator and not the register.
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December 2022 by SHEILA SHINKARUK
Just want to say that I do enjoy GINOS INDIAN BUTTER CHICKEN PIZZA. ❤️i❤️it.However, I decided to order a CAESAR salad this time when I order my pizza. Really disappointed in the salad though. Caesar is a relatively easy salad to make. Nice crisp romaine croutons Parmesan… bacon and dressing. My Caesar had no bacon and when I called them about it I was told for an extra charge they would add bacon… this is one of the standard ingredients in a Caesar. The Parmesan was the kind that you get out of a container… not fresh. Sorry GINOS… I will still order my BUTTER CHICKEN but no more Caesar’s.
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October 2022 by Abhijai Kushwaha
Worst pizza I've ever had. I won't even call it pizza.
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October 2022 by Taryn Creighton
Great pizza! And great customer service from Abhi at the Waterford location. Fast delivery too. Recommend!
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July 2022 by tt tt
Usually its goodWent in today and had the worst pizza everIt was 80 percent doe and forgot to put alfredo sauce on the chicken alfredo pizza
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June 2022 by Katie Kernick
I cannot say enough good things about the Waterford Gino’s. I have ordered from here for the last 2 birthday parties I had and it’s been perfect. I’ve been ordering from here for the last 3 years and never ever had a problem. The pizza is always right and hot. My go to pizza joint in Waterford! Highly recommend.
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May 2022 by SethDedun
Pizza was poorly made, sat on top of the oven long enough to make the crust crisp, but who's to blame? The website said 25 minutes, clearly they had it done long before that.Ordered double cheese but definitely didn't get double cheese. Not my "home" location but I needed a pizza and King/University location is open late.
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April 2022 by Angie Hill
Ordered online, said 20 minutes. Got there on time and still had to wait 15 minutes. Same amount of time if I walk in and place the order.
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December 2021 by No name
Got a pizza and it had not one but two long pieces of hair in it, very gross couldn’t eat the pizza had to throw it out. Very disappointed, they should consider wearing hair nets.
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November 2021 by Mike Almon
After a "not the best experience" which was made much worse by the call centre and the customer service received over the phone with the said call centre and it's management. Hettle (sorry if misspelt) the owner reached out to me directly and offered to make things right.After a few weeks, we had the time and ordered directly with the owner over the phone.I have to say she really went over and above, and it was quite simply the best Gino's food and experience ever received. We always ordered through Gino's while we lived in Hamilton and in no means do they compare to the service nor quality we received last night.Everyone must remember, this is a franchise and the call centre is not a reflection of the independent owner, even though this is the first point of contact, they cannot speak for the actual owner, the call centre.If you can, skip the call centre altogether, call the location directly, you will not be disappointed :)Hettle, thank you very much!
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October 2021 by Theresa Martin
Order here often tonight was extremely disappointing potato wedges were soggy we requested twice to be extra crispy and pizza did not have double cheese as ordered.For a $65 dollar order when we called customer service we were offered $10 dollars off next order. Unsatisfied and will find a new pizza place to order from anddisappointed in Ginos.
