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October 2023 by Greg Bell
Great staff and affordable prices. Very happy with the service.
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June 2022 by James Thickson
I moved from Access Storage to this storage area. The main reason was price. Access Storage cost $234 a month this Storage facility $96 taxes in. The Storage unit has a concrete floor and same door as the other and I now have 24 hour access. So if your looking for a place to store your belongings I would strongly suggest you contact Additional self storage you items will be safe and you will save yourself $150 a month. My unit is 10*5.
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June 2022 by Chris Friedrich
Great rates and locked 24 hour access. Perfect for all your storage needs! Very friendly administrator to deal with.
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April 2022 by Jacques Duguay
Best storage place around.
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January 2020 by Danielle Frey
Your stored items are truly safe here. Great security system. I stored my household items for 4 years and no mice damage, bugs or water damage. Highly recommended.
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January 2019 by Rose Rabidoux
Had storage unit for 2 years and no issues. Friendly staff, convenient location with 24 hour access, and reliable security. I was even able to prepay for many months! Thank you for making this the easiest part of our life. Would come back again if I need to.
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January 2018 by Joyce McCool
I have only been a customer for 6 months but I more than appreciate the fact that each and every time I have entered your grounds I see how immaculate the area is. The grass is cut, the flowers tended to, and not a single cigarette butt on the ground. My storage unit was also clean. Prior to choosing Additional Storage I visited various other storage compounds but never came across one as secure, convenient, or as clean as yours. In the future if I am looking for storage I know exactly where to look first – Additional Storage.
Thank you for your assistance Jane, and keep up the good work.
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January 2018 by Peter Jones
Good people, lots of storage, had break-ins in the past but they switched to an uncutable lock.
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January 2018 by Kira Brewer
24 Hour Access, nice location, lovely owners!
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January 2017 by Amy Goard
Awesome place to store my stuff. I forgot to put my furniture on bricks/pallets and there was nothing mildewy or gross about it when I took it out. Easy to access, no animals got in, it was super easy to get my stuff in, pretty inexpensive. When I was done using it, I just called and they took care of it in seconds. They also knew my unit when I said my name, and I had never even met them. Would store my stuff here again for sure.
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January 2016 by Maura McCarthy
Best storage place in Waterloo! I moved here from another storage facility because their rates are way better, the facility is super-clean, and the drive-up access is perfect for me. I can drive right up to my unit to load or unload my stuff, without having to carry anything along hallways or in elevators. I can also come and go at any time because of the 24/7 access. I have never had a problem reaching the manager, and she has been extremely helpful whenever I've called. When I've left messages, she has returned my call within a day. I highly recommend this storage place.
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January 2015 by Kerilyn Fischer
Worst storage unit ever pay the extra and go to Uhaul, We were charged 20.00 a month more than the $55.00 website sale price still currently advertised. My husband said they had several break in's and had just upgraded their security. He always had a hard time getting someone to answer the phone or call him back. I called and left messages 4 weeks in a row and never got a call back but did finally got a hold of someone on week 4 to inquire about why I had not received my deposit refund I was told it would be in the mail next week because they hold my deposit for a month. I patiently waited 4 more weeks and called again only to be told it was in the mail. I told her I was told that 4 weeks ago. The representative gave me attitude told me they come from B.C and sorry about the inconvenience and promptly hung up on me.
