Best Western Plus Waterloo offers a comfortable and spacious stay for guests. Many reviews highlight the large, clean rooms, including suites with separate living areas and kitchenettes, making for a relaxing experience. Guests appreciate the friendly and helpful staff, who make check-in smooth and create a welcoming atmosphere. The breakfast buffet is often praised for its variety and quality, providing a good start to the day. Amenities such as a hot tub and a well-stocked store add to the convenience, although some guests noted issues like a broken hot tub and noisy hallways during busy times. The hotel provides ample parking and security, contributing to a sense of safety, which is especially valued by those staying due to difficult circumstances. However, there are concerns about safety related to housing migrants, which some guests find unsettling. Overall, the Best Western Plus Waterloo is recognized for its spacious rooms, friendly staff, and convenient amenities, making it a recommended choice for both leisure and long-term stays.
Aged. Refresh is evident but was not complete. Door to room needed to be shoulder checked to be opened - sticks pretty good. Food was ok. Coffee was weak.
November 2024
Lobby SMELLS and the kids running amok and in and out of windows on the first floor is crazy to me. Otherwise it’s fine.
November 2023
Great hotel and staff is wonderful!!!..hotel is right next to the highway so that great too...c u soon