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March 2024 by Albert Joy
There always some kind of sales going on.Great place to find new trends.Usually busy. Affordable price.
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November 2023 by Lip Gallagher
Horrible experience. The workers didn’t even show some effort. They were talking about their personal life and chilling. I asked her about a product and didn’t even respond properly. Wont be back
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June 2023 by Tatiana brown
only giving a one star because they have half decent clothing sometimes. Although I went in there looking for bathing suit cover up pants. I asked 2 workers (both East Indian) and described what I was looking for the one girl said “idk “ and went back to whatever she was doing then I asked another guy and he shrugged his shoulders and said “ok”. I don’t think they have customer services skills nor can speak or understand English . It was a terrible and awkward experience, they should know what they are selling etc
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January 2023 by Matt L
One person on cash and 2-3 employee's folding clothes. No one helping out on cash with massive line. Employee in front of line purchasing clothes and chatting with cashier when line is massive. No one attending change room and employee's not very warm or friendly.
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January 2023 by Matt Works
One person on cash and 2-3 employee's folding clothes. No one helping out on cash with massive line. Employee in front of line purchasing clothes and chatting with cashier when line is massive. No one attending change room and employee's not very warm or friendly.
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January 2023 by Matt
One person on cash and 2-3 employee's folding clothes. No one helping out on cash with massive line. Employee in front of line purchasing clothes and chatting with cashier when line is massive. No one attending change room and employee's not very warm or friendly.
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December 2022 by Esteban Acero
Their customer service is atrocious. They do not care about the customers and they are condescending. They talk back and give attitude.
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December 2022 by SIJI MARIAM THOMAS
Yesterday I purchased 2 pairs of jogger pnts on buy one get one for $67 and asked the cashier if the size wasn't okay if I could return them since the person I was buying for wasn't with me and she said either exchange or store credit so I agreed and purchased. Today I went to the store that I could find a bigger size L and got that one I went for paying. The cashier was very rude to me (a different cashier than initally I think she is a newlysale girls and rude cashier is senior over there) said that I can't get an exchange because of the incorrect receipt , that I got that receipt from the same store for the same productof different suze. As I mentioned, she was very angry at me and talked indifferently. It is very upsetting that even after asking for a direct answer before purchasing I now have to hold the jogger pant that don't fit. It's really not about the money just the inconsistent service and telling customers incorrect information that really ruined my experience today. Worst bluenotes in KWC region.
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August 2022 by Sim Z
Worst Bluenotes location in KW. Everything here is a hassle, especially returns/exchanges. Sunrise location is 10 times better.
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January 2021 by Kevin Mccohan
Super friendly store...Especially staff member Sonia was super cool and helpful.
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January 2021 by GURPREET 201372
I have very bad experience , don't let us to get in store and staff is really not cooperatives
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December 2020 by edina hidic
About a week ago I purchased 2 pairs of mens shorts on sale for $10 each and asked the cashier if the size wasn't okay if I could return them since the person I was buying for wasn't with me and she said either exchange or store credit so I agreed and purchased. Today I went to the store to see if I could find a bigger size (36) and none were available so i went to the cashier to return them for store credit and she (a different cashier than initally) said that I can't get a store credit on the clearance shorts, that I would have to exchange. As I mentioned, there was not the size I needed in store and I did not want to buy anything else right now. It is very upsetting that even after asking for a direct answer before purchasing I now have to hold onto a pair of shorts that don't fit. It's really not about the money just the inconsistent service and telling customers incorrect information that really ruined my experience today.
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December 2020 by Alyssa H
Bought a long sleeve mens shirt from here and it fit really well, but when i went to take it off the sleeve completely ripped off the torso of the shirt. Also, it stained my skin grey. The quality of this shirt is complete garbage, I could not believe it as it was $30. I decided to take the other sleeve off to make it a tank top and the other sleeve EASILY ripped off. I cant even make it into a tank top without sowing it because the seams are literally falling apart. I'm hope there would be better quality items there but I am no longer shopping at bluenotes.
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December 2020 by Nasha Janketic
Wanted to leave a glowing review for Suzy/Suzie at the Conestoga Mall location of Bluenotes in Waterloo Ontario. She was so kind to help me out and even though it was the busiest time of the year, 2 days before Christmas and I could tell she was under the gun, she still took time to help me out with my exchange and helped me to source another pair of jeans that was equivalent to the cost of the original pair... she could have let me walk out having to pay more and instead was very accommodating! I am a highly satisfied customer and hope Bluenotes head office will give her the recognition she deserves, as I know how stressful it is to work in a retail environment like that. :) Thanks again for your help, Suzy!