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February 2024 by Fiyin
Very helpful staff
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February 2024 by Tony Wright
I just had a front lamp assembly replaced on my Ford Escape and was blown away by the high quality of service.I had heard that new assembly could cost $650 but without asking, the CT staff rang around the wreckers yards and found one for $200. I didn't realize that CT did this for their customers! They quoted 2 hours labor to install and said it would not be more even if it took longer. The job was done in just under 2 hours.Well done CT on Erb St, I will be back.Tony
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February 2024 by Rob Stiles
Very nice staff.Good sales.Ample parking
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January 2024 by Judy's Karaoke Cover
Canadian says it all. I love Canada and like to shop at Canadian Tire. Lots to choose from, great service, great for returns as well.. See you at Canadian Tire.
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January 2024 by Jessica
Great help ! Couldnt find what i wanted but they knew exactly where to look
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December 2023 by Kathy Miller
We went to do some Christmas shopping a week ago. Staff were standing around (group of 5) gossiping about some party when we went up and asked for help. All 5 looked at us like we were crazy, 2 walked quickly away and the other 3 said they had no idea where to find these items (advertised items as being available on the website) and returned to their chat. My husband said. “Excuse me you do work here correct?” They all said yes then ignored us. I just got angry by that time and said forget it. I paid for the items we had and will never return to this store again. Time to value your customers!
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December 2023 by Will Gingrich
I have been a loyal customer to this location for 10 years, after recently going in to look at some tools in the tools dept. Not surprisingly I noticed a complete disregard for customer assistance which is classic Canaidian Tire as there is never anybody in aisles to help you out. No one seemed interested in helping, and the staff appeared more focused on their own conversations rather than attending to customers. When I finally saw someone I was asked to leave??!!??!!I was Simply looking at an adjustable wrench when an employee walked up and asked me to leave for no apparent reason.This lack of professionalism displayed by the staff was not only embarrassing but downright humiliating. I've never felt so disrespected as a customer. It's appalling to think that a business, supposedly focused on serving its customers, would treat people in such a disgraceful manner.I strongly advise potential shoppers to think twice before shopping here. The poor treatment I received is indicative of a larger issue within the company, and until there are significant changes, I cannot recommend this store to anyone looking for a positive retail experience. Save yourself the headache and frustration – take your business elsewhere. I WILL NOT BE RETURNING HERE.
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December 2023 by Christian Louka
They refused to return a cuisineart food sealer, didn’t want to get an exchange just wanted my money back becuase it wouldn’t seal. They said go talk to manufacturer -Went to different location and they returned it no problem
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November 2023 by Sam Rasmussen
If you are looking quick and quality auto service, you may be better helped by looking elsewhere. I had to bring my vehicle in because of damage to something in the washer fluid system. The first visit they identified that the hose was the problem and replaced it. Not even a month later it starts leaking again, leaving me down $250 for the labor and repairs and a further two full bottles of washer fluid lost to the pavement, as I was thinking the issue was fixed. Bringing it in again, I'm then told that the pump also needs to be replaced along with another hose and that parts would need to be ordered.The fact that this was not identified on the first inspection was very frustrating, especially since it was described as a literal crack in the pump. It is has been over a month and after several attempts to check in and get a timeline I have still not heard back from the auto department on when I can expect the parts to arrive, or if they have even been ordered in the first place.To make matters worse, either during the first "repair" or during one or both of the inspections, one of the front lights on the car stopped working. I don't know if it was disconnected and then was not reconnected, or if it was damaged.All of these things combined, the poor communication, the failure to identify damage to the vehicle, and the improper reassembly, have severely undermined my confidence in the quality of service at this location, and I will be seeking a new place to service my vehicle moving forward.
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November 2023 by missy tude
Absolutely the best customer service experience I've ever had at Canadian tire. All the staff were 100% customer focused and extremely helpful. Keep up the fantastic work you're doing, it is greatly appreciated!
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October 2023 by Maryam Yekeh
I recently had a frustrating experience with the auto service section at the Canadian Tire Erb branch. A young staff member consistently kept me on hold for an extended period without returning to the line. It was extremely disappointing and unprofessional. I expect better service and promptness from such a well-known establishment.
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October 2023 by murlee nair
"I had the pleasure of being assisted by Willy, during my recent visit to the store. I was in need of new winter tires for my car, and Willy's expertise and exceptional customer service made the entire process a breeze. He took the time to listen to my needs, provided valuable recommendations, and ensured that I left the store with the perfect set of winter tires. Willy's knowledge and friendly demeanor truly stood out, making my experience both enjoyable and stress-free. I greatly appreciate his help and would highly recommend this store to anyone in search of automotive assistance. Thank you, Willy, for your outstanding service!"
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October 2023 by ILLIA KROLEVETS
The Canadian Tire store impresses with its spacious layout, ample parking, and numerous cash registers, ensuring a convenient shopping experience. Overall, the store's good service and well-organized setup make it a go-to destination for various household needs.
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October 2023 by darryl stamp
Just want to thank Wade,Rick,Andrew and all of automotive department for amazing service and quality of work. Great job keep up the good work. I would recommend this place to everyone.
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September 2023 by Pauline Milbourne
I had a positive shopping experience at Canadian Tire. I found the products I was looking for easily and the staff were friendly and helpful. The store was clean and well-organized, and the checkout process was fast and efficient. I was satisfied with the quality and price of the items I purchased, and I would recommend Canadian Tire to anyone looking for a variety of products at reasonable prices.