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June 2025 by Sourav R
Good customer service and resolved my problem without much delay
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April 2025 by Ayan Iqbal
The experience has been wonderful; they prioritize professionalism and customer service above all. The manager is very pleasant, and the service time is quicker than Lenovo's.
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January 2025 by Brian Doyle
100% positive experience at Computer XS! Lenovo Chromebook required warranty work - the service representative quickly identified the required parts, which were ordered that day and arrived the following day.
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November 2024 by dark Shadow
Great so far. I brought in my Lenovo laptop that has warranty and they ordered the parts needed to be replaced asap. Ask a few questions and they said that the parts will come next week(Friday rn). I will edit if I can when the parts come in and how fast and the speed of the repairs.
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September 2024 by Anthony Chen
Nice people but unable to diagnose GPU issue.
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April 2024 by David Orchard
I purchased a Lenovo Thinkpad from Computer XS before and was very satisfied with the experience.
Recently, my laptop indicated that I needed new batteries. I was told by CXS that new batteries could be ordered and the counter person said I would receive a quote by email before ordering them. Within 10 days I had the quote, the batteries ordered and installed. The laptop is now working well again and I was satisfied with the interaction.
My only constructive criticism was that I felt after 3 to 4 days the company would at least have emailed me to say "where" in the process my battery quote was to keep me informed, because it felt a couple days longer than I was lead to believe. When I called, the counter person updated me and I felt better knowing that the quote was in "process".
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September 2023 by Daniel Schmid
Excellent service! Very reliable!
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September 2023 by Matthew Bettke
Recently came in after upgrading my computer on my own but realized I was missing a screw, they found me a replacement screw in less than 2 minutes and, gave it to me at no charge despite me offering to pay.
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August 2023 by Mark Worley
Asma has been the best supplier I’ve ever had. Prompt, accurate, friendly.Would recommend to anyone needing Lenovo products for the Enterprise.
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July 2023 by Shar Nakhai
Quick diagnostics and repairs with competitive pricing.
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February 2023 by Krishna Raj
Asked for battery, got a comparatively good service and there have collections of good computer second sale accessories like monitors.
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February 2023 by Stacy M
Friendly, helpful and honest advice. Felt assured that the repair would go well, which it did. Thank you.
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February 2023 by Foufou Nazer
Great customer service and amazing quick work, can't ask for anything more :) they've repaired my device multiple times and they always do a wonderful job
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February 2023 by Ibrahim Moh'd (IbrahimEF)
Brought in my lenovo laptop to get my keyboard replaced. Out of the 8+ stores i called Adrian and CXS were the ONLY store to give me an accurate price on parts (all other shops quoted me an extra 100-200$ for the same exact part). Did a great job with my laptop, reasonably priced and professional grade work. Recommending them to every person I know
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February 2023 by Josh Kortleve
Was charged $70 diagnosis but before that they were constantly asking me for my Gmail login and Microsoft login information. They did not need any of that information as it was my hard drive that was corrupted. So, for $70 I was told it was my hard drive. They offered to transfer data and replace hard drive for some ungodly amount, but after the incompetence or malevolence of asking for my login information I decided to go somewhere else. Also, read the review about the lady who was stalked on Facebook by one of the employees. I wish I saw that before gave these creeps my business. Pass!
