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March 2024 by George Breau
Be careful buying a car here I got a suv 9 months ago needs all new breaks new tires and a new exhaust all together cost me 3000 and no help from the company he offered to look at it not to replace nothing and i told him all of this should have been done before hand there in it for quick $$$. Make sure to take whatever your looking at to a real mechanic as there's is not good at all. And I just had to replace all new rear control arms and the front aswell. Trust me look else where for a vehicle. I'm calling MTO forsure as I have all receipts for what I purchased. So I call and explain my situation and no call back go figure. Don't buy a car here great service but the cars are junk and they give bogus safety out my vehicle should never bin aloud on the road. Look at all the stuff I had done within a year of owning and purchasing a vehicle from dial a tire. There a joke of a company
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February 2024 by Sal Morone
Very friendly and helpful. Great prices. Awesome Selection!
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February 2024 by Fernando Arellano Quijada
I bought a car at the end of September. Aniz was kind back then; at first, he tried to solve many things about the vehicle, but they were pending; Aniz still needs to fix the mirror, and due to work (schedule conflict), I couldn't go earlier. In the end, the vehicle required to change the filter because the air conditioning was not working well; he did not want to fix it or take charge. Then he had to sell the car to travel outside of Canada, and I tried to arrange this the first week of December, where he refused to help for something that he knew was even pending. Aniz is very good at selling, but to continue with what needs to be reviewed, there is no help. Even when I had a potential buyer, he didn't even want to help with the security document, saying, "I ran out of the form." Finally, I had zero interest in helping, even paying him. All the good experiences at the beginning were ruined in the end.Aniz anwered this review 15-02-2024 saying i never wanted to PAY. COME ON ANIZ DO IT BETTER! I've always wanted to paid the SAFETY, even the filter that was part of your problem... don't be a liar. It is what it is!
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February 2024 by Kriss Nova
Definitely will recommend! Aniz solved my problem that no one else wants to touch.
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December 2023 by Christine Johnstone
Excellent service today. This family run business is trustworthy, efficient, honest and always so kind. Highly recommend!
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December 2023 by Mary Ola
Pleasant humans and wonderful service. I desperately needed to change my tires like at the last minute and they were crazy busy but managed to fit me in and at a very reasonable and affordable cost, literally took away my stress in a matter of minutes. I appreciate y’all for coming through for me today.
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December 2023 by Ivan C.
great place for tire services. 100% would recommend for people in waterloo
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December 2023 by Mark Hainer
Great service and prices.
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December 2023 by Mohammad Hasan Payandeh
I recently purchased a car from Dial A Tire, and my experience with them has been nothing short of exceptional. From the moment I walked in, I was impressed by their friendly and accommodating service.First and foremost, the price of the car that they offered was great, and the fact that they offered a 3-month warranty gave me peace of mind. The vehicle itself has exceeded my expectations, providing great value for the money spent.Just a day after the purchase, I noticed a minor issue with the car. I contacted Dial A Tire, and to my delight, they promptly addressed the problem without any hesitation. The efficiency and professionalism displayed by them during this process were truly commendable.What sets Dial A Tire apart, in my opinion, is not just the quality and the price of their cars but the genuine care they have for their customers. Aniz and his family are incredibly nice people, making the overall experience pleasant and stress-free.I highly recommend Dial A Tire to anyone in search of a reliable and affordable car, backed by excellent customer service. Thank you, Aniz and team, for your outstanding service!
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December 2023 by Brian
Family business awesome price and services. They do teslas and have jack pads when lifting your car so it doesnt damage the battery pack. Came here for a tire patch and reseal
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December 2023 by Colin Umbach
Installed winter tires on my Tesla. Got in the same day I called. They had all the wheel and tire parts in stock and competitive prices. Excellent service. Highly recommended, especially if you own a Tesla.
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December 2023 by Richard Poulouski
These guys are always friendly and helpful. They have never done any unnecessary work and always give me an idea what may be coming up in the future to look out for. I've bought tires and service work from them for the 4 years without any problems. I would highly recommend them.
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November 2023 by Ayala David
Purchased a 2015 VW Jetta from Dial A Tire back in July of this year. Within a couple weeks my car would jolt every time I put it in reverse; however, if I drove it for some time (10+ minutes) it would not do jolt, just after its been sitting for a while. This would happen 6+ times a day. Knowing this I recorded it happening as I knew it would not do it immediately upon driving it to Dial A Tire as it was 1.5 hour drive for me one way. Upon arriving I showed Aniz the video of it happening and he responds with "I don't see anything, it just looks like you are shaking your camera". I informed him that is absolutely not the case especially since I drove 1.5 hours for this issue. He told me to leave the car with him, I left the car with him for a week and it constantly took me calling in to get an update on the vehicle. He would tell me he would try it 100+ times and it would not jolt. I told him this was impossible as it was happening every time I put my car into reverse after sitting for some time. I proceeded to keep having to call with updates to get the same response. I finally lost it as I knew the moment I would get there I would be able to show him the jolting and expressed my frustration as he has already had my car for over a week and I was losing out on time from work without a car and having to drive 1.5 hours each way to deal with the car. Miraculously they started to notice the jolting after this conversation. It turns out it was a temperature sensor with the transmission. A few weeks later a strut breaks on my car, my husband gets a few opinions from different mechanics who said if one strut breaks you should replace both as it screws up the alignment on our car. Aniz was informed of this issue and he offered us a better quote so once again we drove 1.5 hours one way. He informs my husband the second strut does not need to be replaced and is in good condition, my husband repeatedly asked if he is sure both don't need to be replaced since he has already made the trip and dropped off the car. Aniz assures him he does not. My husband then picks up the car after hours a few days later (another 3 hour round trip) and on the way home the rattling sound starts again. I call Aniz the next morning and he tells me its 90% just the brake pad hitting and if my husband can jiggle it. My husband brings it to a local mechanic only to find out the second strut broke as was warned by several mechanics but reassured by Aniz it is not an issue and in good condition. A picture was sent to us by the mechanic and the strut was completely rusted and corroded. I emailed my frustration to Aniz as he is well aware the long driving distance we make every time only to have the work done incompletely and he told me to govern myself accordingly. I will not be returning. I specifically bought a car from a used dealership and not a stranger off Marketplace to have some reassurance on the quality of the car i am getting and I am very disappointed. I do not recommend purchasing a vehicle from him.Also, when the car was purchased he checked off that he told me the vehicle was in a prior accident which he did not do, I noticed it and called him out on it and he then showed me the CarFax and that it was in a minor accident. I should have trusted my instincts then.
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November 2023 by Luca Roma
They were so great. Called this morning in desperate need of a tire. They fitted me in in the afternoon. They did everything in 30 minutes and they were friendly, kind and affordable. And all of this in tire-change season.I really recommend them.
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November 2023 by Bill Bist
Good and fast service, friendly people.
