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February 2024 by Julia R
Denise was really great and made sure my costumer experience was at its finest! Go to her if you need something done efficiently:)
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October 2023 by puneet sharma
Absolutely the worst online customer assistance. I bought few dresses and I was hoping to figure out some issues with one of the dresses. Called the customer service number multiple times in a day. Why you ask? Each time I call, I was put on hold for around half hour. After half hour either they hang up or someone answers but does not say anything. And then they hang up. They need to figure the issues causing this. Unsure of why a company who is doing good with their revenue/sales will have a trashy customer service like this. Limited control over the people they hire in stores is somewhat understandable , but should at-least have better control over online assistance. Companies with zero value in customer service says a lot about their ethics. I won’t be returning back to Dynamite.
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August 2023 by R Z
Terrible customer service! There is a new person with short hair that doesn't show any customer service, doesn't welcome or make an eye contact. Another person not sure if she is the manager or something makes you wait in line for minutes and the call someone else to help you. Terrible, dry and unprofessional people! I really can't tell if they are lacking training or if they are racist? I've been a customer for this location for more than 8 years and Natasha is the best person who works there!
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August 2023 by Dhruvi Rasania
Worst customer service ever. Wanted to exchange a product but one of the employee with short hair was extremely rude and making faces while assisting. Totally working in the wrong industry if she cannot handle customers nicely. Wish such an amazing brand had some good staff ??
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August 2023 by Moon Sky
The worst location, their customer service is very bad and they seem that someone forced them to work there. They don't treat people equally and try to ignore customers that they do not like.
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July 2023 by Anna Zoboski
Such a great, put together location! The staff are super helpful, kind, and make you feel super comfortable shopping there! Because we all know how it feels to shop in a judgy environment. This is not that at all!
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April 2023 by Andreea Stoica
The girls here are so so helpful if you know what you're looking for! I went in today and was in a rush, so Natasha helped me navigate the store and find what I needed quickly. She understood what I wanted and knew exactly what to recommend. I will be back, as always! ☺️
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December 2022 by shiraz Weinberg
Good clothes
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December 2022 by jana liko
I visited this location yeasterday and girl name Natasha was extremely helpful . I was looking for one dress in my size but this location didn't have it in stoke she whent over bord and call location in Burlington near where I leave ask them to put dress on hold for me . Very happy with her service .
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June 2022 by Lauren Brown
Bonnie and Natasha were amazing! Had to come in today to get a whole new work wardrobe as I’m starting a new office job and they helped me find some super cute pieces. Super sweet and helpful ladies :)
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June 2022 by Vana Chaparian
Thought I finally came across decent costumer service in dynamite but I was indeed disappointed again. “The manger her self” was unprofessional. She put pants on hold for me and I asked if we could do a day longer and she said yes and then I call and she says it was only until Saturday and they are gone. I specifically asked for Sunday closing time and she confirmed it in person but on the phone “unfortunately they’ve been sent out” this is not the first time I’ve had HORRIBLE service from dynamite employees and I will no longer support them because of how poorly they treat their costumers. I was also told the item I tried on was supposed to be “garbaged” but I can get an extra 10% off. They had a hole in them, pen marks and black marks all over and all I was offered was %10. Coming from someone that has been a manger before they need to do better and hire professional employees.
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March 2022 by Lindsay Laflamme
Absolutely amazing customer service!As soon as I walked in I was greeted by Bonnie who asked what I was shopping for. I told her I needed an outfit for Valentine’s Day dinner and she immediately started picking out outfits for me. I came from the gym (wearing sweats) and she picked out my exact style and the vibe I was going for! I was able to try on many different options that I all loved, and ended up buying 2 outfits because I love how she styled them! The part I loved most was that I literally did nothing she picked out everything for me, I didn’t even have to look!Her energy made me excited to try on clothes (this is the part I hate most about shopping) and she kept checking in on me even when she got busy. I work in customer service myself and really appreciate her hard work and friendliness! I usually order online for convenience, but with such a great experience I will be returning soon!
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February 2022 by janet goertz
Excellent customer service. Bonnie was an awesome help!
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January 2022 by Veronika tadros
Natasha was AMAZING! She went above and beyond to help me order pants and was so friendly and helpful. 10/10 made my shopping experience so easy!
