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February 2024 by Herbert Balagtas (Banana Powered Pedaler)
My wife visited this place to diagnose a noise issue with the brakes. They conducted a thorough car inspection and provided us with a comprehensive report since we're first time customers, complete with detailed photos, all for around $60. However, when we requested a quote for the brake repairs, I was taken aback by the amount they proposed. While I recommend seeking a second opinion, I must say that the establishment itself was pleasant and upscale.
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February 2024 by Ruth Markle
Great service! Personal ,explaining what needs to be done answering any questions l had thankful
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February 2024 by Murray Haase
Everything is perfect as usualService: Air conditioning
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February 2024 by Edison Edward Antony
Awesome
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November 2023 by Maria Young
We have been using your service for many years (oil change, tires change, all repairs). Your service is always efficient, friendly and prompt. Thank you Richard and staff.
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October 2023 by Bojan Ljubuncic
Generally good experience over the years, but today was an exception.Wasted my morning so I could get a $250 oil change for my 25 year old car.Mechanics are solid but front desk seems confused.Hopefully this doesn't happen again, but hey, my money's good elsewhere.Service: Oil change
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October 2023 by Cali “Pocket Change” Mayweather
$5000+ in repairs for my "Service power steering" message. needless to say I was suprised, but the team at essential took less than 20% of this fee as majority was for new parts. After just under 2 months the error message returned, essential got me an appointment in timely manner and fixed the "relearning" error with my computer free of charge. Will return/recommend.
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September 2023 by Clare Beingessner
It was a pleasure to have my Buick Enclave repaired at Essential Auto Service. The staff was kind and very knowledgeable and had my car servicef about three hours earlier that was expected. I will be happy to deal with this company again.
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September 2023 by A & M Garcia
Brought my BMW here for the first time. Very professional, quick, informative with fair pricing. Gave me recommendations along with pictures to show exactly what was needed and what was done. Car runs smooth again. Will be bringing my other cars.Services: Air & cabin filter replacement
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September 2023 by Mary Shooter
The service that I received was far beyond exceptional. In-depth information on every aspect of the repairs needed was given plus the information was split between immediate needs and things to be aware of in the future.Staff were really helpful when providing answers to all my questions and concerns. I will definitely recommend to others.
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August 2023 by Jada Clarke
I had my vehicle inspected because the acceleration was uncomfortable and there was an occasional knocking noise. After a comprehensive inspection of my automobile, I received a report explaining the services that were being performed as asked and the urgent care that was necessary. This was the second auto repair facility i visited, and Essential Auto Service was the one that gave me a comprehensive explanation of what the problem was and provided me with images so I could see it for myself. Excellent customer service, fair cost. I would without a doubt recommend Essential Auto Service to anyone who values quality for their money!Services: Air & cabin filter replacement
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July 2023 by Vicky Lucas
My vehicle was presenting with symptoms of a loud, whining noise which I thought was coming from my engine. Unlike my vehicle brand automotive center which has a 1 month wait to receive service, Essential Auto Service was able to take my car within a few days.On the day that my vehicle was scheduled to begin being serviced I received a prompt email inspection report with photos, and a phone call to discuss the work that I would need to have done. Essential Auto was transparent about the total cost of the estimate as well as about work that should have been performed in previous months by another garage which would have prevented some of the new issues.Explanations were logical and made sense in relation to the age of my car as well as in relation to the premature wear on parts installed by the previous garage. Over the last three years I have been required replace the same parts for premature wear within a year of having the same work done.Phone updates were on track and very professional. Final cost was pretty much on par with the original estimate plus tax. Overall, I am very pleased with their car repair service and the customer service that I received from Essential Auto. I will definately be a return customer and highly recommend them for timely vehicle repairs.
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July 2023 by Carla Riley
My first time using Essential Auto went very well. The team took the extra time to go over the info, offer alternatives and get the work done SO fast! Great experience!
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June 2023 by Jia Wan
I replaced all my brake system from here a couple of month ago. There always are clunking and rattling noises from rear of car. But I trust Essential totally. I stand up that noise for more than 2 more weeks. Today, finally, one of brake pad fall out from right rear brake. Let’s see the result of tommorow’ checking. I hope this tommorow the Essential Auto service will not let me down.
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June 2023 by Ashamdeep Singh Cheema
I came to Essential Auto Service to get my side step fixed which got bent a little causing my passenger door to get stuck. It was their lunch time but this wonderful gentleman Jody came out to look at it and helped me fix it. I really appreciate all his effort and will to help me out. I really recommend essential auto service to anyone looking to get their car repaired. Thanks Jody once again and helping me out.
