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February 2024 by Matthew Kraemer
Bought a coat for my mom from this store for Christmas. We don’t live in town and I bought her a gift receipt. She took it in about 5 days after the date said we could which had never been an issue in any other store ofMy 37 years being alive lol.Also they have price comparisons of competitors which makes it seem like your getting a good deal and their tag on the coats make it look like that Canada goose brand… they are not.Total trash products
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February 2024 by Fernando Arellano Quijada
A little bit messy, but you can find here good deals!
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January 2024 by Cindy Snider
Great sale prices!Friendly customer service.Patient. There was a customer being a little bit difficult (but not outrageous) about an online policy and the teller, and then manager, both handles the situation professionally.
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November 2023 by Simran Kaur
I went to this store in conestoga mall,and the Manager of the store told me to get things on cash but didn't gave me bill and when I came back for exchange they refused.This is not good as they replace within 15 days but the manager told me not to as I had no machine generated bill but only manual one that she made.
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November 2023 by Believer
The store is a mess, the manager asked us to come and get the items without the tax but the staff refused to do ….. worst service ever. Please do check is it justified
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November 2023 by Rohit Verma
Fraud processes going on in store.A middle aged old lady convinced us to buy jackets without bill so we can save tax.I don't know if that's legal or not.Authorities should check if legal things are going on there on not.
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August 2023 by My Name
Was there yesterday July 25 at 4ish…there were NO staff throughout the store… and when I walked to the back because I was looking for something specific, there were 2 “staff” members eating with their hands at the cash desk…NEITHER of them even said hello OR looked up… I don’t like this store anyway, as theirs too much stuff, it feels claustrophobic…and almost flee market-y…. But eating with your hand while you’re working…AT the cash desk - DISGUSTING… not acknowledging customers….ZERO stars
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August 2023 by Gloria Crosby
Was there yesterday July 25 at 4ish…there were NO staff throughout the store… and when I walked to the back because I was looking for something specific, there were 2 “staff” members eating with their hands at the cash desk…NEITHER of them even said hello OR looked up… I don’t like this store anyway, as theirs too much stuff, it feels claustrophobic…and almost flee market-y…. But eating with your hand while you’re working…AT the cash desk - DISGUSTING… not acknowledging customers….ZERO stars
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August 2023 by T S
Was there yesterday July 25 at 4ish…there were NO staff throughout the store… and when I walked to the back because I was looking for something specific, there were 2 “staff” members eating with their hands at the cash desk…NEITHER of them even said hello OR looked up… I don’t like this store anyway, as theirs too much stuff, it feels claustrophobic…and almost flee market-y…. But eating with your hand while you’re working…AT the cash desk - DISGUSTING… not acknowledging customers….ZERO stars
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May 2023 by Vishnu Mdu
Exchange or return policy is worse here...
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March 2023 by Daniella
Huge selection, tidy and friendly staff. Easy online refund process.
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February 2023 by Bougie
Huge selection, tidy and friendly staff. Easy online refund process.
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November 2022 by Andreea Stupcanu
I've had the pleasure to come by your Conestoga mall store last Sunday and my mind was completely blown. Not by the quality or range of items you're offering, by no means is any different that what's available online or in other stores, but by the quality of customer service Indiana provided. This girl was all alone in a very busy store, with countless people coming and going, constantly asking questions about prices, sizes, availability, you name it! Not all those people were paying customers, some of them were just your regular mall people with nothing better to do on a Sunday afternoon. This girl was sweating bullets having to care for everyone in the store, but never skipped a beat! Didn't allow a queue to form in front of the changing rooms, but very promptly came to unlock more of them when needed even answering all those pesky aforementioned questions. Then going back to the floor, was always carrying armsful of items and placing them back on the racks on her way to the front of the store where she was greeting new comers or just smiling and helping others to find what they are looking for. Even at the cash register I've only seen a "line" of maximum 2 customers, who while being checked out were given what seemed to be honest opinions about the choice of purchased items. She was EVERYWHERE! And always in a genuine attentive mood. Her picture should be posted beside the definition of "great customer service" in the big books of customer service tutorials!My hope is that her employers know what gem they got on their hands and reward her efforts accordingly.My rating reflects solely her attitude and level of professionalism!Thank you Indiana, I now don't hate doing my shopping at the mall anymore!Until next time..TL;DR Thank you Indiana, you rock!
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September 2022 by Leesha Richards
The staff was helpful. Quality of clothing is not great. A few of the pieces I looked at had either holes or snagged. The sizing is small with NO plus size options for women if that's what you need.
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August 2022 by Anju Susan Philip
Affordable clothing for all seasons.
