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January 2024 by Laura Heber
Brought my daughter in to purchase shoes and the "salespeople" are too busy talking to eachother, completely ignoring you, or avoiding eye contact so they don't have to help you. Ridiculous.
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December 2023 by tyler Kelly (Tyler)
Lady staff member was great. Selection availability was awful. Pricing out to lunch
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November 2023 by seeratkaur khakh
Really disappointed. Spent a couple hundred of bucks because of urgency but would never visit again. An associate was purely discriminating and wasn’t very interested in helping. Action is certainly required.
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September 2023 by trixterii _
Couldn't find the feet or lockers but they had some shoes
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August 2023 by Keanna Levesque
The crew @ stoga be steppin. They always so upbeat and welcoming when you enter the store. Very helpful when you need anything at all 10/10
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June 2023 by Dhruv Prajapati
Title: Terrible Experience with this Store's Return PolicyI recently purchased a pair of shoes from the Nike store with the intention of gifting them to my cousin. Unfortunately, it hasn't even been 24 hours since the purchase, and I'm already regretting my decision. The shoes turned out to be a terrible fit for my cousin, prompting us to attempt a return at the store. Little did I know that this would be the start of a truly frustrating experience.Upon arriving at the store and explaining our situation, we were met with a complete lack of empathy and understanding. The staff outright refused to accept returns or provide refunds, leaving us stunned and disappointed. Instead of offering assistance or trying to find a solution, they resorted to yelling and displaying a complete disregard for customer service.To add insult to injury, my cousin had only tried the shoes on at home and took a short walk to assess their comfort. We hadn't even worn them outside or damaged them in any way. It was a perfectly reasonable request to return them, especially given the limited timeframe since the purchase. However, the store's inflexible policy and the staff's unprofessional behavior left us feeling frustrated and disrespected.I strongly advise against visiting this particular Nike store. Instead, I urge you to consider purchasing your Nike products from a different retailer, even if it means paying a slightly higher price. It's clear that this store lacks basic customer service skills and fails to prioritize customer satisfaction. Don't fall into the trap like I did. Save yourself the disappointment and find a store that values its customers.In conclusion, my experience with the Nike store's return policy was extremely negative. The refusal to accept returns, coupled with the staff's rude behavior, left a lasting impression of dissatisfaction. I hope that my review serves as a warning to others, helping them avoid the same disappointing encounter.
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February 2023 by Kat G
found a great pair of shoes, sadly no one could help me or at least offer help, they only spoke to me because another girl wanted to purchase the same pair of shoes and just wanted to see if i was taking them with me. Worst attention i’ve ever had.
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December 2022 by Sahil Thakur
Hire people who know what they are doing! No customer oriented approach including the manager working there.
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November 2022 by Gurlovleen Singh
Rude salespersons. They don’t wanna entertain your queries and rather stand away and talk to others salespersons. Unprofessional and rude staff here.
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November 2022 by Nile Barker
It was great the clerk went out of his way great service
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October 2022 by Carson T
Allie was the kindest and warmest employee at footlocker. I highly recommend going to see her and get a nice pair of new shoes. Very quick and efficient getting me shoes for me.
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September 2022 by JASKARAN SINGH
They were very rude to us
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June 2022 by Carson Tom
Allie was the kindest and warmest employee at footlocker. I highly recommend going to see her and get a nice pair of new shoes. Very quick and efficient getting me shoes for me.
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June 2022 by Stew Stew
One of the first places in the mall I check for new gear. Hoping I even catch it.Staff are always on it and friendly, know their invintory and deals. Like piping in every time I visit the mall. Court shoes for the kids and shoes to make me think I'm cool. Just wish they had more matching track suits more often.
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May 2022 by Olivia
SUPER helpful staff!! Worked through a complicated return, right before close, and was so nice and patient. Appreciate that!