Frank's Jewellers is a family-owned and operated jewelry store located in the heart of Uptown Waterloo. Founded in 1919, the store has been a trusted source for diamonds, gold, silver, and platinum jewelry, custom creations, and jewelry and watch repairs.
Customers praise the store's professional, courteous, and speedy service, as well as the expertise and impeccable work of the staff, particularly Billie-Jo. The store is known for its amazing service, with one customer describing the "old-fashioned and amazing service" they received. Customers also appreciate the reasonable prices and would highly recommend Frank's Jewellers to anyone looking for exceptional jewelry services.
Very friendly & experienced staff. Dropped off spouses necklace and with days called and was able to pick up today, as well they clea ed it up all for a reasonable price. Thank you!!!!
August 2026
My family has been using Frank's for decades. My wife and I got our rings there and now my children are getting their rings there. I have purchased jewelry, had watches repaired and rings resized. 100% satisfied every time. Absolutely first rate store.
August 2026
First rate customer service. Instant battery replacement. 10/10 staff. Zero downsides
