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January 2024 by Mike Pletch
I have been a customer for years, the whole experience is second to none. From sales to delivery and installation the Gibson staff are above all in the area. Thanks for the professional advice and awesomeness delivery.
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December 2023 by swoosh3517
Very impressed with the whole process from buying to installation. Nate and I forget the other gentleman's name, did a great job with installation and setup. A very nice job of keeping all the cables neatly tied up. Would absolutely recommend Gibson Sound & Vision for your home entertainment needs.
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December 2023 by Jeff Moser
A Family Owned Business With Exceptional Service! The knowledgeable team at Gibson Sound and Vision recommended the perfect TV for our needs and provided great service throughout the transaction. Great price and excellent service, they have the “Big Box” stores beat hands down!
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October 2023 by Greg Tombs
Huge thanks to Dave in service for helping us with our Sony sound bar system. With some help by phone and an email we’re back up and running! Gibson has fast, courteous service! Highly recommend Gibson Sound & Vision!
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October 2023 by Terry Levesque
We like purchasing from local businesses, especially in this era of mega-online catalogue shopping. We relied on Gibson Sound and Vision in the past, and our most recent purchase assured us this family owned firm has remained true to its commitments to superb customer service and high quality products. We thank all of the people who helped us. They are a credit to Gibson's.
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October 2023 by Shawn Thompson
Chris came in and fixed my two sound systems. Not only does it sound like it should but he also made it far easier to use. Superb job.
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August 2023 by Ed Sudicky
I’ve been dealing with Gibson Sound & Vision for decades, always a please, great prices and top notch service. My favourite store for all things related to sound and video. My other favourite store to shop is Porsche of London.
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August 2023 by Laurie Brown
My dad always said to me over the last 50 years. "Always buy your TVs at Gibson Sound" Well he has been gone for so many years. God Bless his soul. He was right. The service from John was absolutely amazing. John even came to my house and mentioned to me a bigger size of TV would work in that spot. Then when Austin and his coworker came to install the TV they were wonderful. They went above and beyond what they needed to do to help me with my technical questions. They were amazing so patient with me and all my questions. They even carried my old TV to the garage for me. I highly recommend Gibson Sound and Vision. They were absolutely amazing.?
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June 2023 by Calvin Pike
Fast prompt reliable service. Have used Gibson before. They problem solve and can be counted on to explain and fix the problem. Chris and Nathaniel know their stuff.
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June 2023 by Thom Green
Customer service is alive and well at Gibson Sound and Vision! Thanks Dave for going the extra mile to help. Great people, great service, would highly recommend.
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June 2023 by Darlene Schmidt
Our sales associate & installer Jorges was very personable & talented, would highly recommend Gibson TV!
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April 2023 by Mary Beth Smith
We are seniors with mobility and health issues. We needed a new tv and called Gibson Thursday, March 30/23 and an appointment was set up in-house for us the next day. We bought our video camera here when our grandkids were born and had such good service. So I called and explained our situation and they offered to send Jorge Olivares, Project Manager to our home to discuss possibilities based on what we wanted and needed. From the moment he got here he calmed our anxiety, listened and answered all our questions and went over recommendations for us. He was never pushy and didn’t try to sell us anything we didn’t want. There is nothing worse than a pushy salesman so we were relieved. Jorge spoke to us in a way that we could follow and understand all this new technology and what would be beneficial for us.We were going to go into the store and look around but Jorge’s suggestions were so on point to what we wanted, needed and could afford that we ordered from his suggestions and told him we didn’t need to look further. We would recommend Gibson Sound and Vision as well as Jorge Olivares. Our buying experience was excellent and painless for seniors that cringe when they hear new technology ☺️.Thank you Jorge.Today, April 4th, we get our new tv installed for us by Gibson’s service department and a learning curve for all our new possibilities. We’ll let you know how it went later ?.M.B. and L. SmithApril 4 Austin arrived on time with our new tv. He was very polite and friendly and put us at ease right away. He took the time to answer all our questions and explain all the wonderful things our new tv had in detail. He was very thorough and made sure everything was in working order. He made sure we knew how to navigate our way around the new system. He went through all the remotes to explain what each button did and set up our Prime Video and Netflix. My husband kept telling him how smart and efficient he was at his job. We were very impressed with Austin’s work and personality. When he left there was not a scrap of paper left around the area he worked. You would never have known anyone was working around that area for hours. It was spotless. One thing we were so thankful for was that he removed all the wires that were not needed and organized all that were left. Wow .. it looked so tidy and organized. We definitely will deal with Gibson’s for all our needs and wants in the future. A true 5 ⭐️ experience for us.
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March 2023 by Karen U'Ren
We have just bought a Sony 65 inch T.V. plus a new amplifier. From the time we walked through the front door it was a perfect experience. Alex helped us pick out the right T.V. for our home..He had alot of experience and was great at showing us the differences in T.V.'s before we purchased the right one. The installers were great but we needed Austin the main trouble shooter to come out because our amplifier had died along with the T.V. We needed my husband's hearing aides unit for the T.V. to be installed again too. Nothing was too big a problem for Austin..Bravo..Plus Dave spoke to us endless times without showing any shortness of kindness. We now are getting a one unit controller so we don't have three different ones to use ..I can't say enough about Gibson's T.V. There prices match big box stores but the entire store of employees can't compare to any other store..5 stars plus is how I would rate them.Please visit Gibson's you won't regret it.
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January 2023 by Brian Ellis
Highly recommend! I've used Gibson's several times before. From the moment you step into their store you will be welcomed and well taken care of. Brian Lane is excellent as is Alex and Cam. Install team gets it done too with talent and respect. The prices are great and fair and the process is smooth and successful. Great family biz that treats you like family as well. Thank you!
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January 2023 by Jim Farwell
We just upgraded our home entertainment system.The service from Gibson's was once again, second to none, as this is our 3rd large purchase of various components here.Alex Milne was very helpful in choosing the right products for our space, after the home consultation was complete.The pricing was very fair and the communication very timely.The install team of Chris & Jordan was outstanding, very friendly, professional and accommodating. Every thing we needed to be done was done in a very neat and tidy fashion.Simply put...….. we will still never shop anywhere else.Nice to shop local with the experts.
