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February 2024 by Tim Reynolds
Mind games is just loaded with games and collectibles for all ages.Staff is friendly and very helpful.They are also very knowledgeable about the products and collectibility of them.Pricing is decent, and there are great sales available all the time.
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February 2024 by Chris Z
When you have a sale/clearance you should sell it for that price not the first time I wanted to buy something on sale and they won't sell it for sale price they tell you it's price locked what a scam so I left it there
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February 2024 by Judy's Karaoke Cover
Such a clean mall, filled with awesome stores, theater and food. See you there
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January 2024 by Andrea Taggart
Great place to shop for super cool stuff that some stores would not have in their store business ?. I differently recommend this store to anyone ? ? ?
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January 2024 by Angela Isaza Borrero
They have a wide variety of games and the service is good
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December 2023 by C
Lots of variety at this store from adult games to classics to party games. Friendly service as well!
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December 2023 by Juggernaut Pint
75 cents just cost a future customer!The privilege of shopping at Mind Games cost me a ridiculous $0.75 for a shopping bag so I could cart away my purchases.This isn't a grocery store... other retailers in the mall provide bags free for the products purchased (my Lululemon purchase came with a nice bag). I'd sooner they mark up the products to cover the cost of a bag (that advertises their name) than to insult me with having to pay for a bag! In retrospect, I should have just left everything at the counter and then shopped those products on Amazon.Sad really... nice store, but now I'll go into browse, then buy from Amazon!Surprised the credit machine didn't ask for a tip
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December 2023 by Karen Cooke
Great place for unique gifts; love the puzzle/models.
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October 2023 by sharan jit kaur
My niece got jumping dog and my nephew got moving aeroplane ?
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August 2023 by Maureen Geschi
They didn't have what I wanted but told me where to go to buy it.
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August 2023 by Teejay Victorino
Caleb was very nice and knowledgeable thank you for your help today
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March 2023 by Taya Ouellet
Price for funkos is ridiculously high compared to other retailers.
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January 2023 by Jake Mitchell
Paris and Dre at Mindgames were super helpful and able to answer all of my questions and help me find everything I was looking for. Great staff in the store! The store was also very clean and organized which made the experience that much better!
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December 2022 by Dani Hounsell
I would like to share my experience at this store. I bought three lava lamps as gifts at this store in Waterloo. One was purchased two weeks ago and then I decided to go back and buy two more as gifts for my niece and nephew. Firstly, when I opened the sealed lava lamp, the bulb was broken. I went to return one of the lava lamps as it was a duplicate gift for my nephew. The manager on site was unapproachable and extremely rude.I had my receipt for two of the three lava lamps but not the one with the broken bulb. She insisted that I have that particular receipt even though I clearly had a receipt for the other two lava lamps I purchased more recently. This store doesn't allow refunds; it only does exchanges. I was more than happy to exchange the broken lamp for something else in the store. This rude manager refused to assist me in any way. When I asked to speak to someone above her, she just said to me "look it up yourself online.... I don't have to give it to you". This was the first and the last time I will ever buy anything from this store. The customer service is terrible and the staff are rude and lack any sense of service excellence. Beware buying anything from here... cheap broken products and staff who make you feel like the garbage they sell. Save your money!!
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October 2022 by Jacob Schnell
Bought a game here for $180, found the same game a few days later for $100. They refused to price match or return it because the plastic wrap was taken off, despite the game being otherwise unopened. I feel scammed out of $80…
