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February 2024 by Karn Sidhu
Honest, Knowledgeable, Great guy! I went in for a engine oil cooler replacement after my check engine light came on, other shop was quoting $1,700!! Jack checked it out and realized there was no problem with the part but an engine oil problem, as I hadn't gotten an oil change for a while. Not to mention I found the part online for $125 and the other shop tried selling it to me for over $900!!!! He cleared the code FOR FREE and sent me on my way. Needless to say he is my go to guy now. This man knows how business is done.
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December 2023 by Maureen W.
Jack is quite literally the best mechanic in the city. I have been taking my car to him for years and will never go anywhere else. Even after moving out of Waterloo, it's worth the drive. If you're looking for a mechanic you can trust, go see Jack!
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August 2023 by Nathan Oh
Jack is great, been going to him for a few years now. Very fair pricing, explains issues very clearly and has crazy fast completion times. Don't hesitate to see him for your automotive needs!Services: General repairs & maintenance
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May 2023 by Lynn Marquis
I've been going to Jack for years for all things with my car and he's been great every single time. He always goes above & beyond for me and his prices are very fair and transparent. He's extremely accommodating and always finds time to fit me in even at the last minute!Services: Tires
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March 2023 by Ram33z
Jack is an awesome all-rounder car expert.Services: General repairs & maintenance
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March 2022 by Helen E
Jack immediately and quickly diagnosed and solved an issue I was having with my steering system, with great attitude and clear skill. Highly recommend his work!Services: Steering & suspension repair
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March 2022 by Mark E
We called on a Friday morning because our daughter's car was making an odd noise steering and she was due to make a long drive home on Monday morning. Jack had her come in right away, checked the steering, found the problem, got it fixed up enough for her to drive home on Monday, all within a couple of hours. Thank you Jack!Service: Steering & suspension repair
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March 2021 by Guy Schryer
Always lays out the facts with clear options including risks. I always feel confident when making decisions about repairs.
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March 2019 by Hussein Sah
Had a safety test here and Jack was totally honest. I will go back to him.
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March 2018 by Shane G
Best mechanic around. Jack only does what is needed and will make sure you understand what and why thing need to be replace or fixed. Best guy for all your vehicle needs! Thanks Jack for taking care of my 2 vehicles over the many years.
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March 2018 by Dan Dunlop
Honest reliable garage. Explains issues well and I trust jacks work.
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March 2017 by Pete Baginski
An honest mechanic, vintage van enthusiast, and all around food guy.
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March 2016 by Dean Holbrough
A owner run garage that is worth visiting. Jack is highly knowledgeable, and cares about quality. You can trust him.
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December 2011 by Jon H.
Jack offers an excellent, speedy service at an affordable price. He walks you through the issues, prioritizes them based on "fix now" or "can fix down the road" and shows you what he did. So, not only do you get great service, but the auto repair world is less of a black box. And also the Moock Lounge features couches, a tv, and a fireplace. Finally, ask Jack about his vans.
