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March 2024 by Bhavya Ahuja 36
Pathetic! They sold me a stained shirt and didn't exchange it too. I spent $500 buying a full suit and they didn't even value it. I got a very bad response from their team too over the phone. I have the invoice with me as well.
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February 2024 by Taylor Carey
My fiance came here to shop for a suit for our wedding on two differnt occasions. The first time around, he had Duane helping him. Duane was lovley, answered all his questions and put a suit on hold for him. Today, I went back with my fiance to try on this suit and we had another guy help us. A short, middle aged man with glasses. He was very unhelpful, confusing and gave us wrong information. My fiance has groomsmen who live in two differnt cities all over Ontario. We needed to cooridnate suits for them. The guy who helped us today told us that we had to put money down for them ahead of time and that he couldnt request the suits be transfered to their repsective Moores locations. When we called the other Moores locations they were friendly, helpful and said no money was required to be put down upfront from them to transfer the suits from another store. They also told us that it should have been the man at this location who did the coordination and he should have requested the transfer. Also their bathroom was disgusting- I would expect MUCH better for a store selling suits. Ive seen better gas station bathrooms.
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February 2024 by Greg Moore
I do like the quality of the goods they sell here. If you are looking for quality clothing to rent or buy this is a good place to look.The reason I'm rating my experience a 3/5 is there was a distinct lack of inventory. There were many empty shelves/racks. It felt like the store was closing for good. It was still clean, but I won't go back to this location unless I hear inventory has improved.I ended up buying two plain dress shirts. $90 each. Was not happy with the options .
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February 2024 by Justin Enns
Top class service and expertise. Best Moore's I've been to, and overall best dress clothing store I've been to.All employees have been courteous and helpful and the store manager Duane is as knowledgeable and helpful as you can ask.Highly recommend for any wedding party, or general suit needs.
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January 2024 by Joey Orellana
Great service good price was in and out in no time. Perfect to get gifts for the everyone
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November 2023 by Amjad Qazi
Very well managed store. The manager of the store is very helpful and treats customers in a professional manner.
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November 2023 by lilly hammer
Joops! I guess I just trended all over myself. Guess I’ll need to tape it up later dad. Thanks guys, good workwear. Even better haircuts.
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October 2023 by Mel Roman
After my son got measured and picked up his suit rental we discovered the standard rental shirt was too wide for his slender build. We discussed this with Dwayne (the manager) and he immediately offered us an option to buy a slender-cut shirt at a reduced price. We were very happy with the new fit. Dwayne was very friendly, knowledgeable, and understanding. Thanks Dwayne for making everything right!? Highly recommend ?
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August 2023 by Mike
Amazing customer service and walked me through the whole thing from top to bottom. KJ is such a great guy and he was extremely helpful and not pushy or overbearing at all. Spent a couple hours with me picking out colours and trying everything on until we got the right fit.Would highly recommend this store if you're in the market for a suit. Can't say enough good about the customer service they show
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August 2023 by Grant Bickle
Good service at the start then turned out not to be. Spent over 6000$ on our wedding party outfit and they couldn’t manage to get one shirt we were waiting on that was at their boardwalk location 15 minutes down the road. I had to run to both location to get our outfit when they knew I was in a rush/limited for time. Thanks for the service ?.
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July 2023 by George M
Duane and his team were great when it came to buying my groomsmen’s suits! A couple guys even bought from another Moores store and he still was extremely helpful with coordinating and making sure everything was done on time, plus the guys looked great!
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June 2023 by Brad Brubacher
Excellent service and advice. Lots of selection.Highly recommend them.
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June 2023 by Brenda Grieb
Terrible service, my teen boys and i walked in looking for a suit for my son, not one person said hi, nothing, we walked around for 10 minutes, no one helped us. We left, waited outside till my husband arrived, went back in and then they said hi... but the service was still terrible. They were rude. We ended up buying a suit, but I wouldn't again if we needed another one.
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April 2023 by Ovidiu Bledea
This place was a great experience and help.Liam helped me pick out pretty much an entire travel pack of suit jackets, pants, shirts, belts, shoes, socks and ties for a long business trip to Italy. I even had specific requirements for different events. I have had many suits, dress shirts, etc, and these are so far favourite.This clothing looked great, was comfortable, and decently priced for the quality.You can tell Liam really knows how stuff and is passionate about it. He also had the patience to find tailoring that worked better for me. Definitely coming back here.Derpy Italy photo for reference.
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March 2023 by Devin S
I was assisted by Mandy. I already knew what I was looking for and she assisted with process of finding the shirts, ensuring they fit, and giving feedback for complementing colours. She also ensured that previous purchases were applied to the points program. Amazing service…keep it up.
