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March 2024 by Abby Burkholder
Highly recommend. Navdeep and Kyle were great and so helpful we were in and out in less than 10 mins with a new turn signal bulb.
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March 2024 by Carolina Noguera
Great Services, friendly staff
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March 2024 by Jermain Jackman
Had great service today, the technician Sai was very helpful , I will be back
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March 2024 by Braulio Leal
Navdeep, Kyle And Matt helped me to get my tire fixed in no time. They were amazingly helping and courteous. Thanks guys. Will visit again.
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March 2024 by Jamal Tiamiyu
Great place, Navdeep and Em attended to me hassle free, best service I’d recommend!
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March 2024 by patti moreau
Went in today to see if I could get my tire looked at and was greeted warmly at the door. I explained the problem of the leak and Shane said he would have a good look at it and see what he could do. As I waited in the car he told me exactly what he was doing and it turned out there was a nail in the tire which was efficiently repaired by Shane and his team. I have come here in the past to have my snow tires put on and now for a tire repair. I will continue to doso without question. Thanks Shane and team!!
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March 2024 by Jim Pantzos
Had a tire changeover here, but it turned into a nightmare. They strippled and mangled a lugnut, leading to a costly fix at another shop. The manager, backed by the regional manager, offered no assistance, charged me what they could, and left me with a summer tire on the rim and a hefty repair bill. Unprofessional behavior with constant "Boss" references. Highly disappointed.Mr. Lube responded, stating, "We will work with both yourself and the franchise owner to resolve your issue." However, they followed up by asserting that the damage to a lugnut was your fault, resulting in an expensive repair. Additionally, they stonewalled and refused to provide the franchise owner's contact information when requested.
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March 2024 by Mike Duynhoven
I went to this Mr. Lube to get one of my enclosed trailer tires repaired. I brought my trailer to the Mr. Lube and walked in. I could not drive the trailer through the bays as there was no room on the exit to turn with my truck and trailer. As Mr. Lube does not have any lifts that can be used outside of their service bays they could not take off the offending tire as is. I luckily had a jack with me and was able to raise the trailer. Navdeep was very helpful and came out, took off my tire and diagnosed it with a leaking valve assembly. He replaced it and put the tire back onto the trailer. Took about 30 minutes as they had line ups of cars waiting to get tires changed out. Thank you Navdeep! Most appreciated!
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February 2024 by KARAMJEET SINGH
Real quick service * special thanks to Shane and Navdee singh *
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February 2024 by Paula Pizarro
I was driving on a deflating tire and didn't want to wait and make an appointment nor keep filling it up with air. Mr. Lube (King Street Waterloo) takes "drive-ins" so I went after work (around 4 pm-ish). When I arrived there was only one other car there so they took my car in right away. Shane inspected my tire and found what was causing the leaks. He was professional and explained different options for repair/replacement. Tire was removed, patched up, refilled, re-installed, and I was on my way in under 30 minutes. I was very appreciative of the quick service, and the friendly and courteous staff. I strongly recommend this location.
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February 2024 by Christopher Smith
Got my oil changed here on Jan 8th.No one has touched my truck since.Heard a dragging noise last night on my way home from work. Stop and look under my truck and I find my insulation plate that covers my oil pan unattached to my truck at the front; and only holding on with two back screws while dragging underneath and melted to my muffler. Called them to speak to someone, no manager present until Monday. Said they will “see what they can do”.Do yourselves a favor and don’t get your oil changed here.
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February 2024 by Vivian Robinson
Shane and Cortney provided us amazing service . They were extremely helpful and friendly! cannot thank them enough!!!
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January 2024 by unknown explorer
Very irresponsible staff these days. I was waiting on the right lane and the woman on the left was not okay with me as she was making unreasonable and unnecessary arguments that there has to be an entry from the left lane only. When I checked in the shop (usually someone comes out to ask about any issues with a car) they were not even showing any positive attitude to resolve the issue. I was already getting late to work so I had to get other shop.
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January 2024 by K A
Best place for Car servicing in town!
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January 2024 by Skylar Brooks
DO NOT TAKE YOUR VEHICLE TO THIS HORRIBLE PLACE!!!! They are liars and have no absolute clue what they’re doing. Go there for an oil change and end up with a flat tire that they caused and refused to admit fault or fix the problem. They’re incompetent and have no customer service skills whatsoever. They don’t take any responsibility and will screw you over. Stay away at all costs.
