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February 2024 by Julie Dudgeon
I financed a vehicle and received it with a lot of issues the dealer said would be fixed. The issues weren't fixed so I brought my 2018 Ford Escape to Adam Hambly at Parkway Ford and told him the whole rigamarole I went through with it. He inspected my vehicle free of charge to make sure everything had been fixed properly. That was in November. Fast forward to mid February when I experienced a knocking in what i thought was my engine and called Adam. He said it was the last day for my powertrain warranty and to get my vehicle in asap. Turned out it was a Flex plate on my transmission. Only 70,500 kms on my vehicle. Adam handled everything superbly! Great customer service by Adam and his team and I appreciate everything he's done for me!
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February 2024 by wanting zhou
Parkway Ford is actually the top-tier dealer within the KW regions that I find trustworthy to buy the car from.First, it is all about people. My sales representative is Linden, and after understanding my preferences and budget, he helped me nail my dream car within two days. Linden and his team offered me what I needed at a super reasonable price with the greatest service. And also, the information flow is always efficient.Secondly, I love their well-designed showroom and the extensive inventory compared with other dealers (including Toyota and Ford Kitchener) in this region. It is always good to see and test-drive the real car instead of seeing nothing before I made the purchase, so thumbs up for that.Also, the location is super convenient. I remember it was super convenient to find the food in the nearby Conestoga mall, and it is close to a highway, which makes my visit so convenient each time, even during some rush hours.Last but not least, I recommend Linden if you wanna have a kind, supportive, patient, and pushy-free sales to speak to : ) based on my own experience.
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February 2024 by Jacob Phillips
Silva was great to deal with at Parkway! Will definitely be going back when I need to purchase another vehicle.
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February 2024 by Jordan Giesbrecht
Betina was an amazing sales rep very quick to respond and very willing to help! Very good experience with this company
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February 2024 by Nelson Leite
Recently purchased a new Ford Lightning. The staff at Parkway were very friendly and we appreciate the commitment to friendliness. We were disappointed in the recall letter we received the day after receiving the truck. Why weren't we notified prior to taking the truck. We were also extremely disappointed in the service from the Charger installer who is dictated by Ford. To this day we don't have the charger and it has been over two weeks and no word on when it's coming. We can't even use the truck beyond just running out for coffee. Extremely disappointed and will not purchase a Ford e-vehicle again due to this experience.
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February 2024 by Lenny Roy
Have had the opportunity to have my 2022 Bronco serviced twice now and both with Service Advisor, Michael. This team member is a true credit to the Parkway team. He is friendly, helpful and makes the entire service experience so easy. While he has suggested some value added services, he is not pushy, which really makes the entire service interaction so pleasant. Terrific employee!!!! Great service!!
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February 2024 by Mamoun Barber
Very very very bad experience the damage my car and the doesn’t but headlight property if I go to normal shop , it will be better for sure. I was thinking to come to company was in good but it doesn’t good
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January 2024 by Denis Ranque
Excellent service by the entire team at Parkway Ford.Betina from the sales department went above and beyond to help me find and purchase the perfect vehicle.Highly recommended !
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January 2024 by Paul Arsenault
Warm, friendly salesperson. Factory order delivered faster than expected. Very pleased.
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January 2024 by Jeff Kaake
Linden Reesor recently helped me and although I did not buy the vehicle his service was thorough and extremely genuine. Linden’s customer service was greatly appreciated in a changing environment were this quality is disappearing; thanks Linden for doing your job well.
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January 2024 by Cheryl Speaker
just purchased my 2023 Ford Maverick from Silva Salah. she made it such an easy process from start to finish. would work with her in the future for my Ford needs
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January 2024 by Brandon Drexler
I recently purchased an F-150 from Parkway and the experience was fantastic. Betina was very knowledgeable, accommodating and easy to work with. She always went above and beyond from the initial meeting in the showroom until after delivery of my vehicle. Tami helped with the finance end of the deal and she was also very helpful/prompt when it came to questions or concerns. I would highly recommend Betina and the team at Parkway!
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January 2024 by Bruna Neves
Betina exceeded our expectations as she was friendly and highly professional. She took the time to understand our needs and continuously worked to find alternatives to meet them. Throughout the process, she kept in touch and clarified our doubts. We highly recommend Betina's work to anyone looking for a reliable and efficient professional.
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January 2024 by james schneider
Got great service from Betina K and the rest of the team, and got a great deal on a car too!
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December 2023 by Suzy Giesbrecht
Had a great experience here Sal and Tami were super helpful would definitely recommend buying a vechile from here.
