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August 2023 by Himanshu Fosi
Today, My brother went to the store while coming back from work to fill up the gas and redeem a price on lotto Max. Gas total was about $60 and redeem price was about $108 so my brother thought that he might ve able to pay for the gas and take remaining money of winning lottery with him. Now here's how this young lady at the counter reacts. She scans the lottery ticket and then after seeing the amount she says that OLG has a limit of $50 max for Redemption of amount and in the counter of that we told them that we own the store too and we know that olg has $999 limit for Redemption. After that she started talking rudely and didn't process the amount so we paid for gas and were going out and at that she says that check your attitude and never come back to store while we never once talked to her rudely or shown attitude and how can someone just says no to coming to store. We live just across the street and we are a regular customer for the gas station and to that she replies that "So What? " so without arguing we just left and then we realized that the original ticket is still at store as she never given it back to us. So went back to take the ticket and the ticket was in garbage. I mean she couldn't even keep it for few minutes. It was not even 2 minutes since we left and it was in garbage. I am guessing the store is fed up with the customer and don't want anymore customers. And looking at all the reviews that seems to be true. MY SUGGESTION TO THE OWNER IS THAT IF YOU CAN'T HIRE DECENT EMPLOYEE THEN JUST CLOSE THE STORE. I, myself own the store too and none of my employees would treat a customer like that. You should take proper steps or atleast keep an eye on your employees.
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August 2023 by Ronak Patel
Very bad customer service and they really don't care about customers at all ! They literally told me not to visit there store again !!
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May 2023 by gurpreet dhillon
The white old cashier lady is rude, arrogant and don’t know how to talk to any customer.
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November 2021 by Leslie Utting
When i first started coming to waterloo years ago i had a vw jetta diesel this was a location that offered that now i come here for 94 octane as autos have changed different needsI pay at the pump i dont access the store at all, and with RBC i save 3 cents a litreI find the pavement a bit uneven, and the spacing tight but its a compact location on a busy cornerFuel seems to be the cheapest here thats not always my reason, its convience as well
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September 2021 by L W-U (Wyche1)
When i first started coming to waterloo years ago i had a vw jetta diesel this was a location that offered that now i come here for 94 octane as autos have changed different needsI pay at the pump i dont access the store at all, and with RBC i save 3 cents a litreI find the pavement a bit uneven, and the spacing tight but its a compact location on a busy cornerFuel seems to be the cheapest here thats not always my reason, its convience as well
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November 2020 by Rexyto Lin
I went to this gas station today around 5pm to fill my gas, since I just start collecting points with Petro Canada, I registered online and got a card number, and waiting for them to send me the card. The south asian guy who worked at the time, tried to scan it, it did not work, I told him to type in which he refused to do it and then threw me another petro points card told me to go online to combine to that card. Not sure why he cannot just typed in, the other Petro Canada location actually typed in for me instead. There is not even an option to register another card under the same account. He didn't even asked if I can go online to find another barcode for him since I already told me I recently just registered. Not even sure if he's fully trained about the program itself. It was too late when I realized I could go on the web and showed him the barcode since he said he put the points in the card he throw me already. I probably will not go back to this location anymore. Literally the Worst Gas Station in town, and people who said they have the cheapest gas in central Waterloo are...I highly doubt it.
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November 2020 by stephanie keeley
I dont like how pushy the lady here is. She tries to force you to purchase way more things and asks 15 times after you've said no and its uncomfortable and you end up being in there for 10 minutes explaining why you dont want to buy an extra 10 items she wants you to buy..
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November 2020 by Kevin Ke
Big but outdated gas station. Attendants are always pushy. Not connected with the Walmart plaza. Price is about average.
