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April 2024 by Siavash Moghaddamzadeh
Ordered a spicy chicken. Food was so so.
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March 2024 by Nancy Mohring
I went through the drive through at popeyes on University Ave in Waterloo on Mar 27/24 for the very first time at about 7:30 pm. There was no one else in the drive through at that time and I very clearly ordered a spicy chicken sandwich combo with an iced tea. The attendant asked me several times what the spice of the sandwich was and if I wanted any add ons, to which I replied that I wanted the "spicy" chicken sandwich "combo" with no extra add ons and an iced tea for the drink. I drove to the window, paid and was handed the order and asked my son to check the order as soon as we left the window and he discovered we had an ice tea and a sandwich. I drove back through the drive through with one car ahead of me already sitting at the pick up window and when I got back to the order station I told the attendant that I had just been through the drive through and had ordered a spicy chicken sandwich "combo" with an ice tea and I only received the sandwich and the ice tea. I asked where the fries were since I've always understood that "combo" meant sandwich, fries and a drink. She then tried to tell me that I only ordered a sandwich and a drink and I then asked her what she felt the word "combo" meant in a drive through order or in store order? Then she said that she would "give" me the fries, making me feel like it was my mistake and that I placed my order incorrectly! So in conclusion, after keeping my cool after multiple questions from the attendant during my initial order attempt to which I thought was a pretty straight forward order, which I ordered correctly at a non busy time, to have to go back through the drive through to get what I originally ordered corrected and to be made to feel like she was now doing me some favor like I had caused her an inconvenience has made me decide that *that* was my first and LAST trip to popeyes. In all fairness, I have to add that the attendant who gave me the receipt when I got to the pick up window the 2nd time (who shows as Manager on the receipt ?) to verify she took the order as 1 spicy chicken sandwich and 1 MD coke...then did give me the fries which belonged to the "combo" I originally ordered.
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March 2024 by Jorge Andrade
If I can have zero stars, I would read it at zero bathroom was disgustingly dirty. The guy was handling my food was handling the money as well with the same gloves, then he went to clean the bathroom, didnt change gloves I didn’t eat my food because of
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March 2024 by Travis Leung
I've been to this store for years and it seems that the chicken is getting smaller and smaller.Even back then, this place was either really good or not so good. Can be pretty inconsistent. Usually it's the best when you come when it's not busy. Obvious, but if you're lucky and they make a fresh batch, it's amazing.
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March 2024 by Spencer Jaschkowski
Won’t even give you one sauce when you buy a combo? Get real.
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March 2024 by Mod Mow (Observer)
I had popeys meal from Waterloo few days before, but when I bought my meal this time from this popeys the chicken sizes where half the size, I don’t know if it was just a bad order or this outlet uses smaller size chicken parts to cut the cost. But never
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March 2024 by Yudhveer Singh
Worst popeyes ? spot,I ordered chicken sandwich and apple pie , sandwich doesn't have chicken infact way too much crumbes and pie is soggy as hell like dripping , IDK i like popeyes but this one had untrained
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March 2024 by Amanda Paton
Staff is really nice and food is delicious but the cleanlyness of the store is terrible. Two visits I've had to notify them of no toilet paper(one visit I had to tell them a second time before leaving) and the other visit there was urine all over the bathroom floor. It was so disgusting. I love the food and the staff are kind, I just don't eat in anymore.
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February 2024 by ryan St
The worst chicken in town . It was as cold and under cooked . When i told the manger they told it wasn’t there problem . Very rude de staff and the establishment is
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February 2024 by Rajasree Kukunoor
Worst food experience ever in Canada. Chicken was floating in oil. Onion rings OMG the batter and filling comes out from each ring not properly cooked. The biscuit is raw and felt like eating raw dough.
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February 2024 by Kyle Johns
It would be nice if they actually sauced the wings.
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February 2024 by Bwogi Warren
I made an order and I waited for over 20 minutes and yet they were serving the drive through people ignoring us who have come to eat from the place am extremely
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January 2024 by Cisco
Good quality / value.. spicy chicken dinner is good.. kids really liked the chicken
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January 2024 by Ali Salal
Very Very good ?
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November 2023 by Davis John
It was a wonderful experience out there. The staff is excellent and cooperationg. I asked the staff ( I don't remember his name though) to recommend something good and he recommended me a very good fried chicken dish. Now, It's my favourite place to hangout.
