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February 2024 by Nickolas Hirst
I just purchased a 2024 Kona from this dealership and the experience was great. I was working with Brent and am very grateful for his help. He was very knowledgably about the vehicles I was interested in.Not your typical "car salesman" where they are pushing things on you left, right and center. I visited the dealership a couple of times and never felt pressured to buy anything - this was not the case at a number of other places.My car had a wait time of 5 months and arrived in 3 so that was an unexpected bonus as well.
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February 2024 by GAUTHAM NAIR
We recently purchased a santa fe with the help of lubin. We were really impressed with the quality of service that was offered to us, lubin has all the qualities expected from a salesperson and his ethical approach towards selling a car do definitely deserves a big thumbs up. I really recommend lubin and thank you schlueter hyundai for our car.
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February 2024 by Mackenzie Kramer
Good customer service, Shestin was amazing to deal with!
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February 2024 by Katlyn Kennedy Ernest
The staff is very friendly and really makes you feel welcomed! They also make sure your needs are met!
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February 2024 by Paul Moffatt
Very friendly staff in all departments. Our sales rep, Brent, was excellent... honest and thorough. No "pushy" pressure from anyone during the sale and financing process. We had a five-star experience at Schlueter.
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December 2023 by Moe Mustafa
Ok, let me get this clear, please read to the endI’m writing this review not just for “Hyundai” but for this dealer “schlueter hyundai” specifically, especially for the employee of all years Brent…I had previously visited this branch 2 years ago to get my palisade , but I wasn’t lucky enough to be approved, so i called this time after i visited many and many dealers trying to get my heart land on a car, i called this branch because i know how excellent they were the first time although its far from where i live ,especially when i read the reviews about the dealer and Brent, i spoke with brent for the first time, and i knew he will be the man for the job, he is professional, honest, kind, and funny as well, he didnt try to convince me to buy the car like others did, he simply answered all my questions honestly and before i know it i was signing the contract and i got my PALISADE 2024Me and my wife were so happy taking this decision and Brent made it even easier, i never thought in my life that i would be happy that someone will take my money and still thank him for it ????Thank you soo much brent for all your help, and i wish you will be rewarded for that kindness .Not only that, but huge thanks to Jeff, this man remembered me since i dealt with him 2 years ago, he gave the best advice as if he get this car for himself, he did more than enough and stayed up late just so we can receive the good news of approval before the day ends.Not to forget also all the awesome team there who the smile never left their facesThank you so much guys for this, i will forever treasure it. if i have more than 5 ⭐️ i would have gladly put it in this review , i will gladly recommend this branch specifically to all my friends and relatives so they can have the same experience we had.Much love from Moe & Mae
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December 2023 by Jen J
I strongly recommend this dealer.A sales person named Brent, he is very honest and does his best to meet my expectations. He shows me everything crystal clear. I went to couple of dealerships to find a car. My choice was to get back to Brent. I am so happy to get my car though Brent. Brent has a professional manner and ethic to deal with customers.
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December 2023 by Jenessa VanRooyen
Great service and honest sales. Kevin helped our son buy his first car and we are more than happy with the service.
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December 2023 by mike norris
Our 2024 Elantra buying experience was up front, honest and exciting all at once.Jessica and the rest of the Schlueter team made you feel welcome and always had kept us up to the minute news on the build through out the entire process.We will be recommending these guys to our friends and family that are in search of a quality vehicle along with the great service and sales experience.Mike and Michelle,Happy Elantra Owners!
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November 2023 by David Rusk
Great dealership. Family member has purchased and serviced here for years. Special thanks to Trevor (Service Manager) as one time I went in post service to ask about replaced parts after work was performed. Trevor spoke to the technician and brought out replaced parts to detail why the service was recommended. Our family really appreciates their expertise and customer service. Thanks again.
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November 2023 by Keegan Ireland
This sales team when purchasing my Kona N was fantastic but sadly that's where the good ends. I have been trying to buy winter tires for my car and had to leave a 1 star review to get a reply, I am once again being ghosted trying to figure out the best package. Don't even try to call to get parts because you are just put through a call loop with reception. Service is also questionable as they put the wrong oil in my car on the first oil change. Thankfully this was fixed when I realized but the fact that this even happened is crazy. The service advisor blames parts for the wrong oil written in my invoice so I guess all problems really do come down to that department.
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November 2023 by Cara Du Boulay
Great service. Our remote smart fob stopped working whilst in Waterloo and we stopped by to get the battery changed. Within minutes the Manager got the battery replaced at no charge. Talk about the WAH effect. Always a Hyundai any day!
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November 2023 by Paul Rak
Fantastic service got there today and they had me in quickly within a minute inside the service bay and found the problem with the window button being loose for the passenger side but more importantly they helped me fix an issue with the auto defrost by showing me how to disable it which is really important on a fully electric vehicle and they were the only Hyundai in the whole region who had the answer and didn't even charge me to show me the solution, stellar service great attitude thanks Jason and Cassidy! Thanks for booking me in for December too to get the window button replaced!
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September 2023 by Gary Wilson
I had my 2011 Genesis coupe in for a "recall repair". The service team and techs did an excellent job with the repair and even corrected an emissions issue that was causing the engine light to come on. On pick-up, the car was clean, freshly washed and my total bill came to $0.00. Thank you guys for a top notch job!Gary Wilson - Waterloo
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September 2023 by Laurie Brown
I just picked my new blue Elantra. I love it. I just want to say Lubin was the best car salesman l have ever dealt with. He was so knowledgeable and prompt getting back to me. Lubin was so patient with all my questions when l picked up my car with all this new technology. Shestin was really great taken care of all the paper work as well. I would totally recommend Lubin and Schlueter to anyone of my friends of family members.?
