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December 2024 by Justin Kyryliuk
Used to be a great station for convenience, and while it's nice they got new electronics for their pumps since they were archaic, the new ones are constantly shoving ads down at you. Not only are they quite a loud volume, there is no way to mute it, which makes it even worse.
Will never use this station again, and likely to avoid Shell for any future visits.
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September 2024 by R P Sandeep
Worst Customer support by Dhruvv at front counter.
Just ignore this gas station from your list when human assistance is needed.
I am monthly subscriber of Shell Car Wash and subscribed through Shell app.
On my recent visit today,when I approached the Car Wash station,the app crashed continuously for about 10 minutes.
I had no physical card to open car wash.
Just reached the front counter person named Dhruvv and asked for help.
To make things quicker,I requested him to verify my subscription from Shell system and issue me a physical ticket for car wash.
This is how the things work when apps crash at other car wash.
But to my disappointment, customer service agent Dhruvv refused to help. I asked him to verify that I have the subscription but he was clueless. When asked about Supervisor contact,he just provided Email and had no phone number available. The concern was immediate and Emailing could not have addressed the same.
Not visiting this station and will cancel the subscription of car wash too. The approach of the service agent was not customer-friendly and he lacked the problem solving skill set.
I request the Shell to properly manage the car wash system in case of their app failure.
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September 2024 by suresh kumar
It’s a scam…when I enter to the gas station the price shown was 140.9 but as soon as when I lifted nozzle it turned to 150.9
Stay away from shell 330phillip st location
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May 2024 by Cameron D
Carwash is garbage.........left side water arm is either plugged or faulty. The one by the 401 is much much better.
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May 2024 by Kanush Bhalla
Great Customer service by Sarfraz. Thank you man.
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May 2024 by Dake Zhang
Very professional and experienced staff!
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December 2023 by Bruce Miller
Lata is the best!
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July 2023 by Akshay Kumar
I was there last week for lottery and gas great customer service by Arsh. Very polite and professional ????????
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March 2023 by Yiyang Shi
Got about 1/3 of my gas from this station and used the car wash during winters for over a dozen times and had no issue. However, after today's wash, hundreds of tiny spotty stains, spread around the centreline of the vehicle, front to back, were more than noticeable, most likely due to excessive coating/insufficient rinse during the clear coat process of their Ultimate wash. Talked to attendant but she stated it's not dirty enough for their standard so cannot issue a rewash. Disappointed.
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December 2022 by Altay89
Personally and Professionally can agree, this location is available.
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December 2022 by Yilmaz Ertan
Nice clean
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December 2022 by M K
I find it extremely rude and unprofessional to be talking on the phone using (AirPods) in one ear, while you have a customer In front of you.
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October 2022 by Iman Ansari
Lady work that here is not good worker ! Her language it’s like … I never again use shell
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August 2022 by Christopher Weber
The lady that works here is not a good worker. She didn't want to help me and just blamed me for there gas pumps not working because they are old
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December 2021 by Mohammed Mirza
These pumps are probably from the time of Adam . During winter you first need to press a bunch of buttons and make a lot selections before you are finally allowed to pump gas .
There is no tap option at all ...
