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October 2023 by Aneek paul Singh
I went to the store today with my friends. We bought multiple items. We want to thank and appreciate one of the employees namely Ishika. She was awesome. She helped us in finding all the required products. She was very humble, patient, and prompt.Thanks Ishika for the awesome customer service provided by you.
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July 2023 by Sassan Sanei
Not a good experience tonight as a sandwich maker advertised “on sale” for $49.98 rang up as $59.98. When I asked for the sale price, the cashier said it was on sale but for $59.98, not $49.98. So I showed her the sign. I thought maybe I grabbed the wrong product off the shelf but she confirmed it was the correct product for the sign but that the sign itself was a mistake.I then pointed to the other sign in the other part of the store, identical to the first, because the sandwich maker was being shown in two different places, both signs saying $49.98, so how can it be a mistake?She again confirmed that the product matches the sign sign, but still refused to honour the displayed price because it “should” have read $59.98. This is very confusing.The second cashier then chimed in to say they were “short staffed” so they didn’t have time to go around the store and check all the signs. They didn’t seem very short staffed to me as I was the only customer in the store at the time. This sounded like deceptive advertising to me and if they wouldn’t honour the price on the sign, I asked to speak with the person in charge. The cashier said that would be the manager but “she’s on holidays” and even though she has a phone, “I’m not going to bother Cindy with this.” That was weird. I would think that a manager going on holidays would delegate someone in charge with the authority to resolve a situation.I then tried to reach out to the corporate customer support but it was already 7 PM and their customer support was closed for the day.So based on my experience, and inability to escalate the issue, my advice to anyone who shops here is to check the price that rings up BEFORE you pay, and make sure it’s correct.
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July 2023 by Dean Hickey
Visited this store for the first time today with a friend, and I walked away with my very first cast iron skillet and my first ever Wok, plus a number of other odds and ends. I could have taken home at least one of everything in the store. Very nice selection; well laid out displays, and helpful staff.
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June 2023 by Archie V
Anyone who enjoys spending time in the kitchen will definitely enjoy spending time here. The store is only drawback is that it needs to be larger. Thank you for the help! Thank you for the gift wrap. Cheers
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March 2023 by Megan Elizabeth
Very easy to exchange my 3in1 blender/food processor when the button broke on my previous one. They honoured the warranty for it and the staff was very helpful, they even gave me a partial refund since the product was now on sale! Great place to go will be returning!!!
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March 2023 by Susan Borges
it was great they had good deals and the service was awesome
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March 2022 by Marta Borowska
Super cute home items. Store is packed with a lot of kitchen stuff. Air fryers, dishware, cups, sushi utensils, kettles, some photo frames. One way you go in the other you go out for COVID protocols. Nice staff. Clean and well stocked. Located across from the food court.
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March 2022 by Im The Devil
They raised all the prices for boxing day so that they would be the same price with the discounts. Luckily my sister and I caught it and they honored the discount with the original (lower) price. I just don't think I'll shop there again since they are trying to rip people off.