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March 2024 by Niaz Khan
Very reliable and reasonable mechanic shop.
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March 2024 by ming qin
Always quality service from staff and mechanics. Highly recommend this place
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March 2024 by Bradley Wakelin
Don't overcharge. Walk you through issues to justify repairs. Easy to get in without appointment
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March 2024 by Khyati Mehta
Came here due to an emergency and They got it fixed asap. The staff is extremely friendly and understanding, I was back on the road in no time.Highly recommend this place for any auto related issue.
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March 2024 by iydin patel
I’ve been here a few times and each time they provide me with excellent service and they do a great job. Tristen and tony are amazing people and provided me with not only great service but reasonable prices.
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March 2024 by Ana Hill
Tony and Tristan were kind and helpful! Will be returning to this location for my next visit.
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March 2024 by Stephen Trink
I had a great experience at TQ Auto Care! The most friendly, honest, and understanding staff I've ever seen in this business! Very professional, competent, and reasonable with fair prices too. These guys go above and beyond. Great vibe to the whole shop from the moment I stepped inside.
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March 2024 by Adriana Moga
Fantastic, speedy service. Will definately use again!
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February 2024 by Lisa Roenspiess
Okay place to take your vehicle. I had my vehicle towed there back in July when it wouldn’t start. They determined it was the battery. They also checked my oil and let me know that it was black. Weird considering I had it at the dealership in April for an oil change and few other things. Can’t trust my dealership anymore. They changed my oil and repaired my exhaust system. Very happy with Total Quartz especially since they showed me the exhaust and what was wrong. Really nice personable guys at the counter.
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February 2024 by Novice Avenue
Always quality service from staff and mechanics. Don’t hesitate to visit them for oil changes and any mechanical work!!!!
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February 2024 by Megan Huard
I wouldn’t recommended this shop to anyone. I went on recommendation from a family member (who has profusely apologized after my horrible experience). Took my Kia in with an acceleration problem. After coding the check engine light they said it would need a new gas pedal. Gas pedal was replaced on a Friday, driven to a friends house that same weekend (sat in the driveway all weekend) and on the Monday (3 days later) as I was heading home the SAME problem happened!! When I called crying and frustrated and angry being stranded an hour away from home, I was told if I paid for a tow with CAA they would figure out refunding me. There was no refund for the tow. It sat at Total for FOUR DAYS no call, no communication until I called them on the Thursday to see what was going on. I got frustrated with no answers and probably lies on doing any sort of testing. I picked my car up and waited a week until I could get into a Kia dealership (which was today Feb 1st). Took Kia half the day to figure out the BRAND NEW GAS PEDAL WASN’T EVEN INSTALLED CORRECTLY!! How it sat at Total for FOUR days and they had no answers for me is astounding. Will never go back.
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February 2024 by Anna
These guys are the best in waterloo. Good at their job and reasonable as can be!
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February 2024 by Nooria Haidari
Best customer service and very kind and nice staff ?
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February 2024 by Sarabjot Singh
Great place, Amazing people. I went with my car having headlight issue. The store manager Tony helped me addressing issue right away and the team gave me a fair price right away. The whole vibe of the place is so good better then any manufacturer service centers.
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February 2024 by Pierre Gagne
Guys are awesome fair price
