Volvo Cars Waterloo is a highly regarded dealership known for its courteous and professional sales staff. Customers appreciate the extensive lineup of new 2022 Volvo models, including the popular XC90, XC60, and XC40. The dealership showcases advanced plug-in hybrid and fully electric vehicles, emphasizing their commitment to the future of electric driving. Customers have praised the sales experience, particularly highlighting the expertise and friendly approach of staff members like Betina. First-time Volvo buyers report feeling well-supported, with all their questions about safety, mechanics, design, and technology answered thoroughly. The service department also receives high marks for its professionalism and dedication to customer satisfaction. Brandon, a service representative, has been commended for his outstanding support, especially in resolving issues related to vehicle repairs. He is noted for his consistent follow-up and effective communication, ensuring a positive experience even during stressful situations. Overall, Volvo Cars Waterloo is recommended for its exceptional customer service, knowledgeable staff, and commitment to quality, making it a top choice for anyone looking to purchase or service a Volvo vehicle.
Betina is great. Volvo is always willing to get you into a great automobile for a great price. 3rd Volvo in a row. Pure class and quality.
October 2025
Excellent friendly service from this dealership. Highly recommend the team!!
October 2025
Thank you for your service. You guided me through a stressful situation. Brandon has been nothing but the most pleasant, and it lead to a positive experience. Highly recommend this business.