June 2022 by Victoria Bakmaz
We had extremely bad experience of visiting there. My husband was going to send money to Bosnia to his father , who had a surgery on pelvic bones. He needs money for treatment after surgery and some medicine. But the agent who works there, Ashley, refused to send our money to him, because “medical service is not good reason to send 6000 dollars” . She asked about some medical prescription or bills, but how can we provide it, if we stay in Canada, not in Bosnia?? My husband has been working here 5 years already, has a bank account, pays his taxes, but he can’t help his father, because Aschley decided that? It happened today, at 24 of June, around 6 pm . I’m so sorry , but this worker does not know what a costumer service is. I believe she chooses not her kind of job