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November 2023 by Brenda Swan
Every Thanksgiving we rent from BenFor our company. The unit is sparkling clean, everything works perfectly. And they are 15 minutes from homeThe most courteous service, he goes above and beyond !
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November 2023 by Trevor Townsend
Professional, reliable, friendly and helpful.Would 100% recommend this company!
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October 2023 by Jessica C
Amazing service and wonderful owners Ben and Anna. Can't say enough about them.
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October 2023 by Jeanna Brigden-Perreault
Always kind, courteous and helpful.We had rented many trailers over the years and every time was an awesome experience. Trailers are spotlessly clean, and never did we have an issue with any of the them.Would recommend their business without hesitation — a wonderful family owned business.
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October 2023 by Greg Taylor
Purchased a trailer from the brothers last year and had a great experience. The purchase process was easy and the follow up was awesome.Would definitely recommend them for anyone looking to rent or purchase.
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September 2023 by Dave Levinetz
We rented our RV to a couple and had a major issue on a Saturday. we called a few RV service companies and The Trailer Brothers were the only ones who would were willing to come and look at the issue.They were onsite within a few hours and solved the problem quickly.A couple of weeks later, a similar issue came up with our RV, we called them and they were very helpful trying to solve our issue once again.I would highly recommend them if you experience any issues with your RV.Great Service and great attitudes!
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September 2023 by P B
The brothers are very professional, friendly, and accommodating. They brought the trailer to our home, set it up. It was clean inside and out. There was a follow up text to ask if everything was ok. I would definitely rent from them again. Thank you so much!
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March 2023 by Renee Thomas
Update: We are now 2nd time purchasers from the Trailer brothers! When again in the market due to an insurance write off, we didnt hesitate to come back to Ben to purchase another travel trailer as we had such a good experience the first time. Our experience was again only positive! Ben made all efforts to ensure the trailer was in the best condition for sale and all our needs were met! He's truly a pleasure to deal with.Original Post:We purchased a "previously enjoyed" trailer from The Trailer Brothers and have only positive things to say about our experience.Our initial query was quickly responded to, the communication to setup a viewing was easy and it remained an all around positive experience from that point on.We were provided a thorough viewing, found them to be up front and honest through the viewing/purchase/pickup. The Pre-Delivery Inspection and Walk-through was something you simply dont get from pre-owned and private sales and made us secure in our purchase of a quality trailer and sets these guys above the rest.Ontop of the Great Service from Sale to Delivery, Ben even emailed us a reminder about cold weather preparedness AFTER we picked up the trailer to ensure no water lines were affected by the late spring cold as the unit had been de-winterized. That gesture just blew us away!!You can tell this is a quality and family run business, I wouldn't hesitate to recommend them for rental/purchase!!
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March 2023 by Joe Ussia
I have rented from The Trailer Brothers a few times, and every rental experience is much better than the last. The two brothers have shown me time and time again that they truly care about their customers and really work hard to make sure your next “glamping” trip is amazing.Here is what you can expect when working with The Trailer Brothers experience:CUSTOMER SERVICE----------------* Excellent communicators! They get back to you 100% of the time almost immediately. Even after hours or on the weekend during your rental. You can expect them to get back to you pretty quickly, which makes me feel more secure with my rental in the event something ever went wrong. The times I had a quick question usually got addressed via a quick text message within minutes.* Experience. The Trailer Brothers really know their stuff. They are experts in the field, and pretty much know every inch of their products. Any time I had a question about something, they could tell me off the top of their heads what the answer was! Impressive!* Digitally Equipped. I love that everything is paperless, seamless and effortless to rent. The fact that I get emails and text messages, and can manage everything online is a big plus for my busy lifestyle. But any time I’ve had a question, they always respond right away either via telephone or text message. It’s the best of both worlds!FAIR PRICING------------* Honest business professionals. What you see is what you get. No hidden costs. No monkey business. They are always very transparent with every penny, and never charge anything you do not agree to. I also love that they validate the return and give back the security deposit almost immediately. Their pricing is all online which gives me a lot of trust that everyone is getting the same prices… unless (see next point)* Customer Incentives. Repeat customers (such as myself) get a discount off all my rentals. They even give financial credits for any referral I make. Their incentives have a nice impact on my final pricing every future rental. (And going back to my second point: honesty – I never have to ask for the incentives – they track it all and apply it automatically!)* Fair Pricing. In life, you always get what you pay for. Their pricing is absolutely fair for the high-quality product and service they offer. They deliver a lot of value for what you are getting. In the past, I rented from other places and was disappointed in the quality of the trailer and the service. The Trailer Brothers really care about their customers and have never let me down in any way whatsoever. I would rather spend an extra few bucks and actually enjoy my trips vs spending all my time fixing someone else’s problems.MEMORIES THAT WILL LAST A LIFETIME----------------------------------* High quality equipment. I have never had any of my rentals experience equipment failures or have any damages. These guys really do care about their equipment! Everything has always been delivered super clean and fully functional.CONCLUSION-----------------I have tried the rest and have found the best… their location is super convenient with excellent access to the Muskoka area. If you are looking for a camper trailer rental, you’ve now found your guys: The Trailer Brothers.Wishing you Happy Glamping Experiences!p.s. I was not given any incentive or paid to write this review. This is what I honestly feel about this company. These guys are the real deal…
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March 2023 by Melanie Anderson
Great place to rent a trailer!
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March 2022 by Sandy Daley
Friendly and helpful
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March 2022 by Georgian Electric Inc.
We Rented a camping trailer for a weekend. Awesome service. Very responsive. Trailer was VERY clean. Can't say enough about how satisfied we were. Will be returning customers for sure.
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March 2022 by Alyssa Roberts
We took our trailer here to be professionally cleaned after we had some mice over the winter. The service that we received from Ben and his wife was amazing - they really went above and beyond. Super friendly, helpful people and their pricing was amazing as well. Would definitely recommend!
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March 2022 by Richie Jordan
Recently bought a trailer from here. The guys were incredibly easy to deal with, and were very accommodating. Would definitely recommend purchasing or renting from the trailer Brothers. Great experience.
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March 2022 by Laura Hinde
We recently purchased an RV from The Trailer Brothers. The entire experience was incredible! Ben and Martin were both such a pleasure to deal with. They were very professional and friendly and I would absolutely recommend them to anyone wanting to rent or buy an RV trailer.
