-
November 2023 by Charisse Plante
My husband and I were looking for new winter jackets.I found a jacket I really liked but wanted to check out another store before committing.During our time there, instead of asking us if we needed help, the store employees made it extremely obvious they thought we were stealing.Gawking, following..then when we went to exit, the lady in the front abruptly asks "couldn't find anything!?" As she peered into my purse.To answer your question ma'am, yes I did and was going to return to drop 300 on a jacket...but now I feel uncomfortable returning to the store.Needless to say, now that I know it fits, Amazon can get my money.
-
November 2023 by Murray And Lisa wiggans
Went into Welland’s marks on Halloween Eve to get a pair of socks for my work boots five employees were standing up at the cash discussing what they were going to be doing after work, nobody offered any help I went up to pay for my socks and the girl didn’t even say hello. How are you? The only thing she asked is if I had a Canadian tire card for points and that was because I had it opened up on my phone facing her. Otherwise, she probably wouldn’t even bothered. It was like she was mad that I pulled her away from the great conversation she was having.
-
November 2023 by Elle Dee
I would like to thank Isabella (Welland location) for helping me order crossbows wallet. I received it faster than she said and is exactly what I wanted. She was super helpful and kind. Thank you Isabella
-
November 2023 by angela case
Dissaponted in the work selection for woman. Unless your a nurse they have nothing! No work cargo pants, no woman's high vis. A little sexiest if you ask me!
-
September 2023 by Lindaaa
The lady that helped me was absolutely amazing. Went above and beyond to try to help me find what i needed. Thank you so much for helping me as I was having a really bad day.
-
September 2023 by Nick Albu
Went in for work boots, the place was pretty desheveled with lots of staff but they were all busy so I left and went to Mr Safety Shoes on Glendale in st Catharines. They have lots of safety gear, a clean organized store, and staff ready to help. Highly recommend recommend Mr Safety Shoes.
-
June 2023 by C V
If you are a corporate buyer...CAVEAT EMPTOR!The location in Welland has major issues delivering for the corporate client I work for despite stocking the items said corporate client purchased on the shelf for retail sale.I would look elsewhere if a timely procurement of workwear is necessary.
-
January 2023 by Linda McCabe
I love this store. I can clothes shop without the frustration of trying things on because I know how their sizes fit me. I got a gift card for Christmas and had a fine time picking up 3 tops and 2 bottoms, on sale.
-
December 2022 by Happy Man
Great staff great selection.
-
November 2022 by C. Notar (Notar)
Very poor customer service. I was in the Welland store looking for a good pair of Winter boots and found a pair, but not in my size. So I walked around the store to look for someone to help, but there was absolutely no one on the sales floor, but they did have three on cash. Last time I was here, there were multiple staff on the sales floor with two behind cash. Very disappointing.
-
August 2022 by D W Thompson
I learned something at this Mark's store. They sell clothing that prevents mosquitos from biting you! I never even know this. I am going to check other Mark's store to see if they have this type of clothing.
-
August 2022 by luke lodde
Great work shoes they have and winter sweaters
-
July 2022 by Paul Waldie
I ordered a winter jacket online and it was way to big so I took it to this Marks location and AnneMarie exchanged it and ordered me another one. This is probably the most hassle free exchange I have ever done and AnneMarie was just awesome. My better fitting coat should be delivered to the store in a few days. Thanks everyone. Just a quick update for 2022. This store's employees still remain some of the best people in retail. They are courteous, and extremely helpful. FIVE STARS +
-
June 2022 by Kris Borghoff
Great selection of lunch bags. Plus it was nice to see some dogs leashes and jackets.
-
May 2022 by Jacques Labranche
Good quality clothing and great price.
