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March 2024 by Richard Ireland
Friendly place . Not bad on service time.
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March 2024 by Adam O'Neil
They are the best in Welland friendly, helpful, courteous
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March 2024 by Laura O’Brien
Amazing customer service! The attachment piece for our windshield wiper to vehicle appeared to be broken. I called at 4pm, we had reservations to be in Vaughn in the morning for our son’s bday. They said to come in right away and were able to fix it !!!! We so appreciate the kindness and will be return customers !!!!
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March 2024 by Dave Casler
I have been bringing my vehicles to Niagara battery and tire In Welland for over 10 years. There customer service is top notch and they are very helpful and knowledgeable. My wife recently brought her vehicle in with a nail in the tire and she was very impressed with the service she received from Arnold. She had a fantastic customer service experience. Thanks Niagara battery and tire.
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March 2024 by Sandra Channon
Have been going to Niagara battery and tire for years. Their service is top quality and the customer service is always above and beyond! Thank you so much for everything today Arnold and the team at Niagara battery & tire!
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March 2024 by Andrew Ghorashi
The level of care I felt from this shop is what every business should strive for. They went above and beyond what I would expect from a typical business. Special thanks to Dean, Dan and the whole crew at Niagara Battery & Tire. I am truely greatful for your service. Thank you all!
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December 2023 by Brittany Reynolds
I had a friend of mine put in my winter tires.. my car started making a really weird noise I called NBT they got me in the same day and had it fixed within minutes.. the tires weren’t on properly and I could have caused/ had an accident! They did this free of charge and didn’t make me feel like an idiot, and really educated me on how important it is to have someone professional put on your tires. Great shop, and I will be bringing you those donuts soon!
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December 2023 by Jason Lea
Took a while to get my rims but they persisted and did a great job installing the tires. Even after all the years I've been getting tires from here , these guys are always professional and courteous.
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November 2023 by Chuong Ho
I brought my Lexus SUV over to get the steering wheel shaking problem at 100km/hour looked at. The issue was found and fixed on the same day. The front desk guys are helpful and friendly; the job was well done and on time. The price is also very reasonable. I had an awesome experience. I strongly recommend Niagara Battery & Tire in Welland to everyone.Chuong Ho
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November 2023 by Nautasha Hoyle
These guys are awesome. My only regret is not discovering them sooner. Super easy to make a next-day appointment, they did the job quickly and the price was better than I expected. They went out of their way to be helpful and speak very respectfully to customers. I'll be a repeat going here again for sure.
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November 2023 by Michael Ariganello
Excellent and prompt service! I went here to get a leak in my tire fixed, they were able to take my vehicle in right when they opened and fixed it in no time at all (about 30 minutes). Allowing me to still get on with my day without the long wait times! Thank you to everyone there !
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November 2023 by David Leonard
I have two vehicles that I used to get oil changes twice a year. I guess that is not going to happen anymore as per their actions. When I brought my Sierra truck in to get the oil changed. They called me up so I could pay and I had to go home and get my other vehicle for oil change and new tires. When I was walking out to my truck I noticed my windows were both down. I got into my truck went to put up the passenger window and I noticed the switch was broken. I debated going back in and telling them and decided to do it when I got back with my other vehicle. My mistake should of done it right then and there. When I got back they finished my oil change and I asked them are we going to do the tires today. He look on his computer for a while and said don't have them is stock. I will order them and will call you. So I told him I was disappointed that they never told me that their service guy broke my switch for the passenger side window. I said not that it was a big deal as my wife broke the driver's side a while ago. So I would not tell them you owed me for that. The other guy sitting beside the guy I was dealing with said we don't touch windows. I said why were my windows both down then. He said they were. I said yes and he was going to go get the guy that did the oil change. I stopped him and said no big deal cause I had to replace it any way as it is all one unit. I heard the other service guy say he never broke it. I kinda got a little upset at that point and said ,yes he did it was not like that wheni came in. I said don't worry about it again as I had to leave and never had time to argue with this kid of a service guy. On my way out I said your going to call me about the tires when they get in. He said yes. I guess I should of known he wouldn't call. No problem there are other tire shops out there. Just very disheartening.
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November 2023 by ashlea barrett
Absolutely amazing!! Arnold and his team are spectacular! The honesty and value given is greatly appreciated.
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October 2023 by Lindsey DeLuca
This place is my go-to any time that I need anything for my tires, especially for repairs or purchasing new ones. Quick service (they'll get you in on the spot if they can!), affordable pricing, the staff are incredibly friendly, and the waiting area is always very clean.
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October 2023 by Brandy Unruh
The manager Arnold was very helpful. He fit me in right away. The mechanics quickly diagnosed the issue and they repaired my car quickly. I had a wheel bearing & control arm replaced as well as a battery. The repair costs were fair as they spent a few hours on my vehicle. I feel highway safe again. I will definitely visit Niagara Battery & Tire for repairs when needed in the future.
