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November 2022 by tristen blanchard
I’ve never written a google review, but this one was rough. They don’t seem to care at all. Seemed they were more interested in avoiding doing their jobs than actually trying to help. The woman with braces at the counter should not be in customer facing position based on my interaction. I understand this is a pharmacy, but this woman is flat out difficult and rude. Not worth the hassle, even if you live close by. Try another pharmacy.
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March 2022 by Beth B
Staff are friendly and helpful!
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March 2021 by Steve Choi
Please do us doctors a favour and always put your fax number on your website
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February 2021 by Monika Birk
WOW! Speaking of rude........some of your clients are certainly that, judging by the comments made previously. I've also been a client for at least 10 years since moving to Welland, and have always been treated in a courteous, friendly, and professional manner. I was in recently, and the young male pharmacist that assisted me, was very helpful and attentive. I have absolutely no complaints. Perhaps the people who are not happy with the way they think they are treated, should be aware of how they themselves behave towards the staff! No one is perfect, and the stress caused by the present conditions ie Covid 19, seems to bring the nasties come to surface. I didn't give a five score because it's a rarity that anything is 100%, but as far as I'm concerned the service is pretty good!
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February 2021 by Pat B
I have been going there for almost 7 years & have NEVER experienced such disrespect since the new pharmacy manager (the Indian chap) has taken over. What did they do, replace the good staff with ignorant & rude individuals that should be stocking the shelves after hours rather than dealing with the public?The girl who works the till now - Joanne/Joanna (heavy set girl) - as example today rudely asked why can't they stagger our medications & she feels that we are at the pharmacy "more often than necessary". There were - we've since moved as this rudeness has been ongoing for a month & I doubt we're the only ones who'll move in the future as there's more than enough pharmacies in Welland to find proper professional & courteous service - four family members at this pharmacy including two senior citizens with multiple health issues. As for being there "more often than necessary" I was there to pick up an owing of a medication that needs to be ordered as Walmart never keeps enough on hand. If Joanne/Joanna had actually used her head, kept her mouth shut & waited to see why we were there instead of spewing the first ignorant & rude thing that came to mind we'd still be at this pharmacy.
