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December 2023 by Christine
Ordered glasses, lenses were blurry when I got them. They said my eyes would adjust. Very rude staff, will never go back there. Refused to correct their error.
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November 2023 by nicki williams
Have had no issues here until this year! Worst customer service ever. Ordered glasses with no assistance lenses looked awful when I got them! Associates were incredibly rude! Asked if I needed a different style frame said won’t make a difference sent them off again came back no change. After a month of this got a refund went to Costco they did exactly what Walmart said they couldn’t and better lenses $120 cheaperThe old staff at this location were amazing sadly can’t say the same anymore
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October 2023 by Kinnie I.
I'm not a fan of the Walmart chain. However this has been the best Walmart experience I've ever had. The store and restroom were clean. The staff and cashiers were helpful and friendly. Of course, the exchange into American dollars saved me some money. Win-win. Some nice Canadian sports attire, I bought a hoodie jacket that looks warm and stylish. After thought - Walmart prices are not the cheapest for all things. Quite surprising, namebrand, detergents here cost several dollars more than the dollar store. Check out Dollarama for such things first.
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September 2023 by D T.
I shopped at the Welland Walmart store #3110 at 102 Primeway Dr, yesterday September 6/2023 and I had a very unpleasant experience. The staff managing the self-checkout points at that store are rude in general, but my yesterday's experience drove me to write this review to raise awareness to other shoppers and hopefully to some managerial staff that could intervene and put things in order there. The assistant that was managing the checkout island where I was paying was very rude when I asked her something related to the price on one of my items. From her chair and in a very loud and patronizing voice she told me what to do and I did it, but I did not like her manners at all. I found her to be condescending and unprofessional. I paid and walked towards the exit, when another assistant from the next checkout island was yelling rudely at an elderly man whose machine prompted the need for assistance. He was looking around hoping to see someone from the store who could help him. The checkout assistant came towards him yelling that he should look in her direction when she is talking to him. The man looked confused and embarrassed, not understanding what he had done to deserve such yelling, when all he was doing was to look around for some help. Walmart management should be doing something about their staff's rudeness because this is unacceptable. Walmart staff should show some respect and gratitude towards shoppers because after all, the store exists due to the shoppers.
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June 2022 by John Boucher
hi there best service very nice lady’s gave me great advice and very helpful and knowledgable i will be recommending there to ppl i know . I will be coming back forsure
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June 2022 by Wolf Hoad
Very knowledgeable and nice Girls good doctor
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May 2022 by Danielle Kessel
The worst customer service. Loud obnoxious employee who hangs phone up on customers and talks more then she listens. Which doesn't aid well in customer service or patient care.
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May 2022 by Alyssa Inch
Horrible attitude all around.
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March 2022 by Amanda Bratcher
Can't try on glasses unless you have a mask on. Huge disappointment.
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February 2022 by Lisette Landry
New to town and someone told me to try Walmart for my new glasses, BIG MISAKE!First there was a scratch on the frame and the lens itself, they sent it back, received it the second time,they only put in a new lens, sent back again (frames still scratched) asked for tented glasses thinking Iwas asking for transition glasses, they showed me some lenses and I asked if thiswas as dark as it was GOING TO GET,
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July 2020 by Fernando S.
Welland walmart is the best walmart in niagara Region !! This message is for people who are doing instacart as we know we need lots of energy and patience to find the stuff and different orders from every department.....I will highly recommend this Associate to everyone who is doing specially instacart business, her name is Rihanna if I am not mistaken she is very professional she knows everything in every department ,I have been there 3 times and i directly went to her and showed her pictures what I need she will help you out in any situation with her beautiful smile !! She helped me out in very difficult situation also she went out of her way and help me out ....insta business people can save lots of time if you will directly ask her name Rihanna and believe me there was other insta people also and she was helping them one after one in very friendly manners!! Pretty much impressed with her customer service!! I am going to give her (10/10 )the way she is helping out the customer's during this pandemic!!From the bottom of my heart ....Thank you so much to walmart for hiring the person like Rihanna!! Very friendly and helping the community in the awesome way!!
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December 2017 by larr6351
was at the store on Thursday Dec.28th.at around12:48PM.Had a clerk named Robin who was not that friendly and when I told her perhaps she should be,as I walked away she literally yelled have a nice day.I said to her "pardon me" she then spoke in a loud voice and said "I thought I was being very nice to you.My reply was,"not really".I then went to look at her name tag and she again in a very loud voice said my name is Robin.With that I just left.And here I am on line telling you my experience.
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May 2017 by simple28
always clean and neat usually some one to help
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Welland, Ontario