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January 2024 by Michael Brownbridge
Nigel and Nathan were wonderful. They wasted no time in getting the job diagnosed and remedied. Excellent service and really good people.
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January 2024 by Bill McInerney
The service man came when it was promised. He did the repair promptly. Then he took a shovel and cleaned out our driveway. What a pleasant surprise!! Thank you very much.
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January 2024 by Moe Beauregard
Very happy I called Yarnell for my garage door opener repair!Called this morning, was repaired by afternoon at a fraction of the price I was expecting.Nigel was service tech and very professional and helpful, highly recommend!!Thank you!
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December 2022 by Christine Peral
Got a new garage door opener. Same day service, quick installation, and works great. Would recommend!
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September 2022 by Angele Bell
Excellent company, friendly, great people skill, accommodating, would recommend 100%. The repair man Nigel, was awesome, had the door springs done in 30 mins, greased everything for me. Told me that they should be greased at least twice a yr. Excellent customer service all around . Thank you and keep doing what your doing!!
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August 2022 by Lynn Windjack
Yarnell Doors installed the electronic gate at our business, Brock Mini Storage, a couple of years ago and did a phenomenal job!! Just recently we needed a service call on the afternoon prior to a long weekend and they were there almost immediately. Jordan did a great job taking care of the issue in a friendly, helpful manner. Thanks very much to Doug Yarnell for dispatching Jordan and Troy promptly. We greatly appreciated the excellent customer service!!
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July 2022 by Mary Ann Greer
I just wanted to say what great and prompt service I received from Yarnell Doors. My door would not go up so I called they came out the same day to fix it and the service was excellent.
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June 2022 by Klapaucius
They never showed up for the first appointment, I called them back and they scheduled me for the next business day. A technician showed up and left without saying anything to my wife, who was home. Again, I called them and found out since we had stuff in the garage, he wasn't willing to fix the door. How can I empty a garage with a broken door? Why didn't the technician communicate this to the person that was home? Why wasn't I informed of this when I made the appointment. All of these questions will go unanswered, since customer service doesn't matter.
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December 2021 by Shanna Hyatt
We enjoyed the entire experience with Yarnell Overhead Doors. Doug came and helped us with picking out the style and colour that matched our home. We didn’t feel pressured or hurried at all. He sent us the quote right away and we ordered. He sent us an estimate by that afternoon and was up from about the wait times in regards to manufacturing delays (due to issues around Covid and manufacturing industry). We had no problem waiting and received the call about 3 months later that they were ready to install. The installer was quick, professional and very friendly. Even the office staff who receives payment was very responsive and friendly! The doors look absolutely amazing and we couldn’t be happier with the results! We will shop and recommend Yarnell from now on!
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November 2021 by Ken Madill
My garage door spring and cables snap requiring replacement. Called Yarnell and they came out immediately and replaced the parts within 2 hours. Great service, great customer care. Recommend Yarnell to help you out.
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November 2021 by Replenishing Care and Technologies
Somehow in our house inspection it went unnoticed that our garage door would not close unless you physically held the button inside the garage. We also only received one remote - which worked to open the door but not close it. About a year ago we bought 2 DIY remotes at Canadian Tire but were unable to get them to operate. So we reached out to Yarnell at the recommendation of a neighbor - hoping the solution would be easy and that the remotes could be activated. In the back of my mind I was reminded of Marketplace episode some years back that tested the ethics of a number of Garage Door companies by tasking them with a simple fix - that a number of them attempted to misrepresent as "big jobs". To our delight a Gentleman named Nigel showed up from Yarnell, identified and quickly fixed a common problem, got the 2 DIY remotes working, smiled and went on his way. We were thrilled - as evidenced by my taking the time to write this review. To state the obvious, we would highly-recommend Yarnell and will reach back out to them if/when any future need arise. Kudos and thank you again. James and Pauline, Fonthill.
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May 2021 by Mario Azzarello
Awesome service and pricing! Discovered our torsion spring had broken late in the evening. I called first thing the next morning and was advised that someone would be out in the afternoon. Fast and friendly service at a fair price, it's how every company should be run. (he also made adjustments that garage door is working great),...I highly recommend Yarnell.
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May 2021 by Mark Rintjema
Great friendly service! ... Told them I had a problem with my door not closing properly and they came the next morning. Adjusted the track, motor and lubricated everything and now my door opens and closes perfectly. Top notch service and highly recommended!
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May 2021 by Chris Ciaraldi
I called on Friday. I had an appointment Monday morning. The guys were punctual and very efficient. They were also polite and wore their masks. I would have no problem using this company again and recommending them to friends.
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May 2021 by Jim Campbell
I called yarnell in morning and they responded with 3hrs. The service men where quite accommodating and informative for ongoing servicing of my garage door. Excellent customer service. I wish more companies practice this kind of service standards!
