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October 2023 by Heidi George
Well done! I had the most pleasant customer service experience today at B&J’s variety/Canada Post outlet. For context I have been trying to return a package to Cogeco for two months and had previously (twice) took the parcel to another small Canada post outlet that told me I needed a barcode of which Cogeco only supplies a return code, no return label. Cogeco is now threatening to send to collections…So I brought the parcel into the West Lorne Canada Post, found within B&J’s Variety and this wonderful young clerk tried to help while also managing the variety cashier position. I called Canada Post because he couldn’t quite figure what to do with this return code. Although, he was certain he could do it. The Canada Post call advised he should call his internal help desk. It was busy in the store so I told him I would come back after work. I did, and in the meantime he had pulled out a very large Canada post manual and had located the process for entering the code. I appreciate he took ownership of helping me while also tending to many other customers. He mentioned he was also studying for exams. I am thankful for the enterprise of this customer service clerk, it is appreciated more than you know.
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October 2023 by Sheena
Discrimination against pregnant people! Letting them go from work for being pregnant ? that was the exact excuse in the message he sent to my friend. Disgusting!
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August 2022 by Lukas Munn
Love this place, great service, friendly staff and great selection!
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November 2021 by stephen parkes
I good local variety store that has most of what you might need for snacks, drinks, essential for items, movies, lottery tickets, mail outlet, and other small items. The Canada Post has an outlet for large item delivery or sending items out. You can rent movies here it they even have done movies for sale too. Attached to the store is a Subway restaurant if you want something more substantial to eat.
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September 2021 by April Louise Angel Calcutt
I really like the service here, they also have a really great collection of sunglasses plus they are attached to Subway ,???
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September 2021 by Rob Rose
Good prices, has what you need if your in a pinch
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November 2020 by cynthia tofflemire
Fast and friendly...clean...alot of stock...parking lot...lottery tickets.
