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December 2023 by Cj Dupont
I sent a couple pple hear to get a vehicle and they called me back saying there car has issue not just 1 person but 5 pple I know that I recommended someone had there vehicle not even a month and the engine broke down they brought it to Kia and Kia said who ever did the missions and safety it didn’t pass these guys are scammers stay away I delt with them for years know go elsewhere
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October 2023 by L. Grace Stars
I highly recommend Approved Auto Loans and Leasing in Durham. The conventional dealerships were not able to help my family with our financial situation but Approved Auto Loans helped us after seeing so many other dealers no one could help us except Approved Auto Loans and they found the best deal for my family. They have an amazing staff so compassionate and friendly! They are extremely generous and they have helped my family immensely! Grace
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September 2023 by Shernell (IamShernell)
I received my car today and it was definitely worth the wait. Amelia and Davin were very helpful excellent customer service and they got me the car that I was seeking. I highly recommend them and that location if you're ever looking for an affordable car. I got a little gift box for my car with cleaning supplies by spinning the wheel. Again thank you so much for your help and making things possible for me.
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August 2023 by Larry Jr Prado
Thank you Approved Auto Loans + Leasing specially to Amelia Who assisted me to have a great family car. Smooth and easy transaction. Thank you Guys.
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August 2023 by Gabby Valentine
Surprisingly a great dealership. Very family friendly, fair, and informative. Like all small dealerships the interest rates are high however I was impressed at the quality of vehicles on the lot. Prices are normal for what you get. I had the pleasure of working with Kam, he has gone over and above on explaining & helping me find a vehicle that works well for me. I’d suggest this dealership to anyone who wouldn’t be approved from mainstream dealerships.
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August 2023 by Kayne Corey
Be aware these people are sketchy Amelia from oshawa was showing me other peoples credit reports to told me there names there credit score and how much they put down trying to convince me to by a truck that had nothing I want tried to charge me 27k for cost of borrowing on a 30k truck then try and tell me to trade it in after a year and she would carry the remaining balance over to a new vehicle mean while doing that you end up paying for a car you don’t have anymore when I called her out for these lies and scemes to try and make people pay more she then decided to trash talk my car witch is in better shape then any of there cars I seen as well as they claim to have 500 cars but try and sell you the old rust boxes out back that probably have fake safeties all in all I regret letting these people have my information considering they showed me confidential info about other people and who’s to say I won’t be a victim of the same thing I will be definitely be calling the right people to make sure that these people to let them know about there activities
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June 2023 by Amy
Great team of people they are extremely informative and friendly. Thank you for helping me get into my new Kia Soul!
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June 2023 by Trish Bee
Amelia Shaw and the team was amazing to work with!! She outsourced a hatchback that I was specifically seeking for. Currently there is a high demand for used cars so your are not having to wait too long to obtain a vehicle. I Had minor detailing issues when my car arrived, that was easily taken care of without hesitation. Overall I was well taken care of! I Highly recommend!
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June 2023 by Attila Szabo
I like to say thank you for the Approved Car Loans + Leases for the excellent customer service. They quickly handled the paperwork and practical things so that I could take possession of our 2018 Toyota RAV4 as soon as possible. Specially would like to thank Irene and the management for their friendly and satisfactory leadership. I strongly recommend it to everyone.
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May 2023 by Valerie Foster
I bought a vehicle i September didn’t get it until the first week of October. It had sliding door issues which had to be fixed which were addressed a month later. Had a transmission issue where the transmission was pulling still not fixed correctly. Sent me to get it safety to a guy that they don’t even deal with and now they’re trying to push me off of my warranty horrible service I’ll be can put putting a complaint against them. I’m taking it further.Both don’t and I dealt with don’t even work for the company anymore I will be taking this further. I’m going to ministry regarding them. I have all my paperwork just horrible customer service they sold me a lemon let me know that they would fix it. Seven months later am still waiting
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May 2023 by Sabrina Ramchandar
Highly recommended in Durham region! Kylie and Mac are so welcoming and very helpful. The whole process was smooth from start to finish.
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April 2023 by Louren Shackleton
Fantastic service...very very helpful team. I ran into a problem with my vehicle and Kylie was a great help and got everything sorted out and fixed for me...the customer service was amazing and she was always there to answer my questions. Thanks again.
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April 2023 by Cheryl Whalley
Amelia Shaw was absolutely amazing. She was very knowledgeable and explained everything! She took her time to go over the details. Love my new suv! The team was amazing. Thanks ?
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April 2023 by C S
I had an amazing overall experience at Approved Auto Loans + Leasing Durham The entire staff was very welcoming. From the sales associate dealing with another customer outside (who stopped to greet me), to the receptionist, and the rest of the staff. All that being said I have to give a huge shout out to my girl Amelia! From our very first phone conversation to getting me in my new car, Amelia was professional and extremely thorough. I hadn’t driven in a while and had had some questions. Amelia was kind, patient, well informed, super efficient, and got me in my new car in no time!! I will definitely recommend Amelia and Approved Auto Loans + Leasing Durham to family and friends. Thanks again!
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April 2023 by Kurstian Kabel
I have never experienced such amazing customer service. Kylie was so helpful through my transition of getting rid of my SUV and getting a better one for me and my son and worked within my budget. I am so happy with my new vehicle and Kylie really upgraded it for me! Thank you so much Approved Auto Loans + Leasing! You all are amazing ❤️
