Bouclair Whitby is a Canadian home decor store that offers a wide range of quality products at competitive prices. Customers appreciate the large selection available, which inspires them to style their homes. Many reviews highlight the friendly and helpful staff, who often assist shoppers by checking for items online or placing orders when necessary. However, some customers have experienced issues at checkout, including mistakes with discounts and missing items. These errors have raised concerns about staff training and customer service consistency. Nevertheless, positive experiences with customer service, such as prompt resolutions for missing parts, have been noted. Overall, Bouclair Whitby is recognized for its variety of home decor items and its commitment to helping customers create their ideal living spaces, although improvements in checkout processes and staff training could enhance the shopping experience.
Recently ordered something online from this company (had never heard of them prior) and am very impressed with shipping speed, product quality and overall experience. In a world where most furniture stores suck, this was a great buying experience. A++
September 2024
Great and helpful staff. Thank you Benjamin, Kelly, and Kiana for your outstanding customer service!
July 2024
Nothing but good things to say about everything good thing they have to offer, which is way too many to count. Take a gander ;)