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November 2022 by THE EAR & AUDIOLOGY CLINIC
It’s always pleasure to visit your branch, very welcoming approach by all staff. Today I got an opportunity to dealt with Francine, she is such a kind and lovely lady who is very professional. I had to mention Jeremy as well, he is one of the best managers we have dealt with. Looking forward for my next visit ! Highly recommend this branch for all your banking needs.Regards,Mathew.
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September 2022 by Brad G.
I keep trying to give this place a chance to redeem itself but they consistently & repeatedly disappoint . Twice in the last month or so the ATM machine has been empty & the bank closed so I could not get any money out . The first time it closed middle of the week they just had a sign on the door saying " entire staff out for team meeting . I know they were not out figuring out how to improve because they got worse. I tried to cash a Provincial Government check & they bungled it 3 times , I ended up having to have the Gov reissue the check & wait 2 months for that. I was not informed when the check came back I only noticed because I saw money had been removed from my account . No informing me of it nor any real indication of concern . An ATM that does not dispense money is useless & an institution that is closed for "meetings " does not seem trustworthy . Stay away from this place I know I will
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November 2021 by KIDZ AUTISM AND SPEECH CLINIC
We are with DUCA for almost a year now. Since the start we always had very pleasant and welcoming experience. Mr. Jeremy Van Reenen (Manger) is the best man, he provides top notch customer service. Always a phone call away ! Highly recommend this brand and DUCA :) We have accounts in all other major banks as well but DUCA's experience cannot be compared with other's ! I should comment "Mr. Jeremy's" excellent gesture once again.... Thanks team for all your timely help & support !
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November 2020 by Derrick R
Great customer service and much cheaper options than the big banks.
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November 2019 by Dennis Munro
Pleasant, personal, accommodating, service-driven. Says it all.
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November 2018 by Mel Klumper
Friendly and helpful staff. There are not many financial places around today where everyone knows your name!
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November 2017 by Don McCallen
Credit Union always better than a bank. Staff cheerful and helpful.
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November 2016 by Joanita Rojas
Personal, friendly service, in a business atmosphere makes you feel at home....They were very knowledgeable in keeping my finances current n up to date in order to accommodate, and make possible, the purchase of a new home...!Thank you.... to the Whitby DUCA Team!
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November 2014 by Dave Brittain
I moved do DUCA years ago and it was a good choice! I was tired of standing in long lines at the OTHER financial institution I went to as staff would sit on the phone or stand talking about their personal life. I hated to see my little bit of money was being eaten away by them with fees at every turn.At DUCA I have always felt that I was important to them. There service is excellent and fees are minimal to nonexistent. I have recommended many people who now have the same opinion as me. I highly recommend them!Thanks
