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January 2025 by Thivakar Arunthavarajah
amazing selection and variety. lot of stuff you won't find in other locations. Big ups to Nikki for being kind and helping me out!
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January 2025 by Jordan Hillary J Hills
Great customer service & super clean store. Special shoutout to managers T & Bri! Thank you for all your help!
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January 2025 by Zarina Masroor
Very good customer service and the clothing looks nice and they are always on sale which makes them a good price
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January 2025 by Kiki TV (Deanna Alisha)
This is not a review but a question I’m hoping the owner can answer, can we return SHEIN items we ordered online from SHEIN in store to this location? With just the return label / barcode ? (I don’t have all the original bags but I do have the item numbers online for the bags I lost)
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December 2024 by Yash Patel
Best place in GTA to buy cloths. Excellent and professional staff. Had a great time
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November 2024 by Sun E
Nov 2024
Thia store need better vacuum and cleaning, its always dusty, especially will all whools.
/****old review***/
Store is nice with large size, great collection and good price, but everytime I have issues with price while at the cash counter. I always take photos before I take an item.
Idk almost everytime, the price will be 20 to 50 dollar more than, I expect. So I dispute the price and ask for details. The staff don't really like it, but it's my money. So I confirm price of each item. Then they will fix the price and say "oh sorry, that's a mistake"
Not sure if it's planned as when we buy $100 cloths a $10 change may not be noticed. Similar experience with urban planner inside the mall too.
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October 2024 by kat aleina
I had such a terrible experience which was shocking because I am a frequent customer. But I was overcharged on an item that was $19, but the cashier overrided it to its full price without giving us any notice. And when we came back to get it looked at, she was very unprofessional and rude. Her attitude was very surprising as someone who works in retail, I should be respected as a customer and as a person. I don’t write reviews but today was very disappointed by her actions.
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August 2024 by Fatima
T (manager) & Madison (manager)’s Exceptional Service at Forever 21 Oshawa Mall - My name is Fatima and I am writing to express my heartfelt appreciation for T (the manager) and Madison (the manager), for their outstanding and remarkable service as managers at the Forever 21 Store in Oshawa Centre. T’s unwavering commitment to excellence and her warm and helpful nature have truly made our recent shopping experience exceptional. During our visit to Forever 21, T & Madison’s leadership and dedication stood out prominently. Their expertise in assisting us with our purchase was invaluable. T’s exceptional service has not only made our shopping experience enjoyable but also memorable. She has undoubtedly transformed Forever 21 Oshawa Mall into a destination we will eagerly return to for our future shopping needs. I would like to extend our heartfelt gratitude to T & Madison for their exceptional excellence in customer service.
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August 2024 by Wonderland Boy
Oh my good lord jesus they need some Febreze for their fitting rooms area. It’s like I was living inside someone’s smelly armpits. It made me really sad.
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July 2024 by Tracey Mendoza
Good deals especially because thrift stores are almost the same price as what you can find here lol. Might as well buy brand new here. They usually have sales going on every once in a while. I usually buy my jewelries here because the price is reasonable.
The clothing styles are geared towards teenagers, young adults, and millennials. I found a nice linen button-down and lots of formal wear here. Tops on sale usually range from $5 to $25. Those that aren't on sale range from $10 to $50, depending on style. Dresses and rompers are usually $25 to $60, i think. I also found nice leather boots here for $10? What a steal. My teenager brother also liked the men selection here. They have inclusive sizes for men. Some clothing products for women were exclusive for petite sizes though.
Points of improvement though would be to maintain the cleanliness and presentation of their fitting rooms. It was very dusty during my time of visit. They could also try to put mild fresheners and hygiene fabric protectors like mesh nets.
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June 2024 by Chandni Kapadiya
Went in today evening . The girl at the cashier is super rude.
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May 2024 by Evan Jamez
Worst experience ever! The girl at the cashier was super rude and unprofessional. Only 1 person working at the cashier while customers at the line up other ones are just chatting and ignoring clients
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May 2024 by Nadine Lewis
I went into forever 21 with my daughter twice and ASIA made our day with her greeting us as we enter the store to her assisting with what we were looking for to when we were leaving , she had us smiling all the way through to the end.ASIA is a special young lady her customer service is top notch. My daughter always wants to go into forever 21 to shop just because of ASIA bubbly personality and her enthusiasm doing the job.
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May 2024 by W S
Bought an item, didn't like it n went to return it and a very rude lady cashier flat out said u can't return an item at forever 21! Weird
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April 2024 by Matt
We came in here on Wednesday April 3, 2024 at 19:20.Whoever was working, AMAZING!The staff here were the nicest staff I've ever encountered at a retail store, ever.Everyone was extremely helpful (spoke to 3 workers), was very kind, calm, understanding, and supportive to help us find everything we were looking for.Unfortunately, we didn't find what we were looking for after trying a few things on, but they gave us insight as to where else we could look to find what we're after.Extremely friendly and helpful staff and everyone working this shift should get a massive shout out!
