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December 2023 by Tiffany T
The pharmacists are so incredibly helpful here! They’ve always been able to answer our questions and have gone above and beyond for us
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September 2023 by TP G.
Has the feel of an old-style Pharmacy rather than newer sleek makeup/perfume driven chain drugstores. has some unusual gifts and knick knacks. We have not used their pharmacy department.
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September 2023 by Terry P. G.
Has the feel of an old-style Pharmacy rather than newer sleek makeup/perfume driven chain drugstores. has some unusual gifts and knick knacks. We have not used their pharmacy department.
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June 2023 by M K.
Great pharmacy. Cute hallmark section. Attentive pharmacist.
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March 2023 by Anthony Chau
Always great and helpful.
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December 2022 by David Tasker
I've rarely had a good experience at this place. Long wait times, being hung up on when trying to call, over priced everything. If you're really desperate then go here, otherwise drive to the nearest Shoppers, Costco, or Walmart.
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May 2022 by Anant Patel
I wish I had an option to rate something below 1 star. A place where people’s time is not considered significant must not call itself a pharmacy, there are lives on line. Even after calling more than a couple hours before, the prescription is not ready at all. The surprising fact is that, after reaching there, the place didn’t look busy at all, then again it not up to me to decide if the dedicated person is doing his job to the point or not, but definitely he is suppose to respect the time of the patient.
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April 2022 by Carrie Frei
Had my shot today was so impressed by the staff. Thank you so much
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April 2022 by Trish Deighan
Great friendly and always helpful staff.
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April 2022 by Tom
It's a drug store, you can get your meds here.
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March 2022 by Pamela Kullo-Egelton
Received wonderful personal service today from the pharmacist. He came out to my car at my request to deliver my flu and booster shots. I am a disabled senior with mobility issues. He was extremely polite, kind and courteous. We are lucky to have such a great pharmacy in the neighborhood.
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March 2022 by Waqar Afzal
Worst place to have a vaccine!!They don't know why people book an appointment for vaccination.I booked my wife appointment and still waited 50 minutes. I will never go this place again.
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February 2022 by Lynda Barrie
Lovell in Whitby Shores SmartCentre is like a little gift shop that also has drug store items. Shampoo, creams, cleansers, greeting cards, bandages etc but also so many gift items! Calendars, home items... just a lovely store to wander through, and the staff is lovely. Manager Debbie is fantastic. Been going there for years and will continue to!
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February 2022 by Blackguard
Store staff are excellent and friendly, Recent staffing changes in the Pharmacy are horrible. Took family to get flu shot and entered about 1 hr 5 mins before closing. The Pharmacist is angrily telling an elderly lady she has to be there 2 hrs before closing to get her vaccine shot (not sure which one), website says 30 mins before closing. Overhearing this I knew we were going to have a problem. I inform the Tech that we are here for flu shots and the pharmacist standing nearby gave the biggest annoyed sigh and refused to look at us or speak. The Tech looked real nervous and starting scrambling for an excuse, then all of a sudden remembered they were out of shots. How convenient.Yesterday dropped off a Rx and they had to order it in, told me to pick it up today after 3pm. Just he forgot they close at 3pm due to NYE hours. Now have no meds til Sunday.
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February 2022 by hee len
UN-organized, UN-friendly, UN-professional... the new pharmacist is very rude and has forgotten the most important code of ethics as a pharmacist "I will embrace and advocate change in the profession of pharmacy that improves patient care." Example: older gentlemen walked in to pickup his prescription and was told they did not receive it....instead of offering to call the doctor ( it's 10am ) pharmacist said sorry you have to come back later...I am too busy ....and go see your doctor again and ask them to fax it in....very UN-professional ! This pharmacy used to be good. However, it's gotten worse and worse in the past years....the new pharmacist really needs a refresher course on how to treat people... he has a hard time using technology....example printing etc....he appears very stressed and unhappy to be a pharmacist. Not sure why someone would invest their time to become a pharmacist which clearly requires a caring and compassionate personality. in the profession of care for the sick you must rise to the challenge and go above and beyond just the basic call of duty. Wish you luck and hope you stay in business.
