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February 2024 by Mike
Wanted to say thank you to Duane and Karim for their help buying a new ram 1500 bighorn Night edition with the off-roading package.Duane is the best salesman I've ever delt with buying a vehicle, great to talk to and i felt no pressure of any kind to buy which i was very happy about. From the test drive to paperwork it was all smooth sailing. Karim was great to deal with for all the financing and answered all my questions. Thanks again guys.
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February 2024 by Kim Currie
Beware of you decide to get any work done here you may have to take out a second mortgage.Took my 2015 Jeep Wrangler here to get a price on a loud exhaust leak.They wanted $160+ tax just to bring it in the shop.Then I told them I had already diagnosed the issue and that it was the 2 bolts holding 2 pieces of exhaust system together had rusted off and needed to be replaced.He said it would be $500 dollars.I am now sitting in speedy muffler while he replaces the 2 bolts for $40 dollars.beware these dealerships must be praying on women and young adults because anybody with any common sense would walk out like I did and not return... I am seriously considering a ford bronco next month when I buy my new vehicle instead of a jeep.How do these scammers stay in business
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February 2024 by Store 2296
Great service!
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February 2024 by Nicole Neaga
Alex and Rick were amazing to work with and super helpful! Love my husbands new truck!!! Thank you!!!
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February 2024 by Knee Mail
Great customer service
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February 2024 by Suspex Legends
Went in to see a car today hoping I could get a cash deal only for the sales man at the front to totally disrespect me. When he asked what my offer was I said I would like to do cash and his reply was we charge you an extra $1000 if you want to do cash. Tried tricking me into financing the car that he said they would not go below asking price. Before I looked at the car he was saying how 2017 is not old only 7 years and the car isn’t in too bad of a condition and that it just came in that they only had it for 18 days, on the website it’s says 94 days. The car had a flat tire, rust along the side of the door that it was so bad he even said they need to repaint it and you have to repaint the whole door to make it blend in, the plastic gauge cover was cracked, and also all the doors needed to be realigned and he was the one to point it out. After seeing all this he then tries to tell me well the car has some age to it what do you expect for a car with this age and mileage.At the end he told me he will not go under the asking and then disrespect me by telling me I shouldn’t be looking for a car that’s below what I’m looking for at that I should stay in this price range instead. It was a 2017 dodge charger with Almost 200 km on it. Never in my life have I ever been talked to or treated like that and I had not done or said anything wrong to him. I have never left a review in my life but this was just too bad of an experience.
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January 2024 by Jay Olesen
I went in for an oil change and I asked them to look at my noisy muffler. Mechanic came out and said it needed a front gasket right at muffler and there was a broken seized bolt. It would take about two hours would cost me $400 . I said no , I went into the waiting room called speedy muffler told him what I was told and he said 20 minutes and $70, but he didn’t have the gasket. Went back in ,bought the gasket for $40 drove to Speedie and was out of there for $70 plus tax in about 25 min . Phoned the dealership told service I didn’t mind a little bit of gouging, but this was beyond acceptable was told they would get back to me and they never did . like I said, you expect to get a little bit gouged at a dealership, but this is ridiculous.
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January 2024 by P S
Absolute crooks. Hidden fees not explained prior to servicing. No customer service exists. Made up issues that other shops apparently miss.
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January 2024 by Rehan Khan
I'll start by saying that even though I didn't buy a Jeep Wrangler from this place because my wife decided to go with a boring Lexus, Melody has been absolutely amazing in helping me out every time I visited. She showed me every vehicle that I was interested in and let me test drive the different options. I highly recommend this dealership if you want to get a Jeep! Alex who is the manager there has been really helpful as well.
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December 2023 by Richard Legault
I bought a 2016 200 C in 2018 with 18k km, and it still runs great at 110k km thanks to the maintenance by Menzies. They are not only technically capable, but they are extremely courtious.
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December 2023 by sourabh kayal
Went there for servicing my vehicle was quick and easy, everyone there were amazing.
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December 2023 by Daan Smulders
Have bought 2 vehicles here already. Very pleased with customer service. Thanks Rick for the latest purchase. Kind regards from the Netherlands;)
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December 2023 by Samantha Rusak
Same issue has been “repaired” for the 4th time since August. No effort made by service to actually fix the issue would rather just slap a bandaid on it and say see you next time. Water is getting into the abs connector and they keep sealing it which clearly hasn’t worked the last few times. This then causes my ESC, ABS, and check engine light to come on - cruise control, remote start, and regenerative braking stop working… Solution was don’t get the Wrangler wet lol.. to top it all off they disconnected my dash cams (totally fine) but then didn’t reconnect properly and when I asked about it the woman at the service desk said “well the tech left for the day so someone will call you tomorrow” Thoroughly unimpressed doesn’t even begin to describe my opinion of Menzies. Terrible brand representation. FYI this is regarding a 2023 Wrangler 4xe.
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December 2023 by Brittney Bath
DO NOT GO HERE! Had an an appointment at 10: 45am. At about 2pm they called to let me know my car was now being looked at and they’d let me know what’s wrong in 1-1.5 hrs. Hour and a half goes by and no call. So I call them, “oh another 10 15 minutes”. When they finally call to say what’s wrong they gave me the most astronomical quote. Needless to say I said no thank you and went somewhere else. So for the record they quoted me $217 to fix a brake line leak, got it repaired elsewhere for $146. Quoted $224 to replace a headlight. Bought the bulb at CT for $40, watched a YouTube video and changed it myself in 2 minutes. They also quoted $800 for a starter which I never got fixed because the other mechanic didn’t find anything wrong with it. Total cost of repairs $186. Total Menzies charged me to LOOK at my car $360. Unless you want to be seriously ripped off and without a car for the whole day, STAY AWAY FROM THIS PLACE.
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December 2023 by sheri weekley
I recently bought a Ram. The sales associate, Rohan, the finance team, Zain, to service department was all amazing. My purchase and issues that needed to be resolved are all easy.Thank you again for everything
