The Brick has been a trusted name in Canadian home furnishing since 1971, with over 200 stores across the country. Known for offering high-quality furniture, mattresses, appliances, and electronics at great prices, the company is committed to excellent customer service both in-store and online. Customers consistently praise the friendly and helpful staff, who go out of their way to ensure satisfaction. In Whitby, shoppers appreciated the attentive service from the sales team, especially a patient and helpful sales consultant. During visits, staff demonstrated a willingness to involve managers and find the best deals, even setting up products to ensure customers could hear or test them before purchasing. Delivery teams are also highly regarded; they are described as quick, friendly, respectful, and efficient, with clear communication and accurate delivery estimates. Customers note that staff are understanding and accommodating, even when delivery times need to be changed. The overall experience at The Brick is characterized by helpful staff, smooth purchasing processes, and respectful delivery service. Many customers express confidence in their purchases, from furniture to appliances, and look forward to future shopping. The company's commitment to customer satisfaction and quality service makes The Brick a reliable choice for home needs in Canada.
The whole experience from purchasing to setup was excellent. Will be purchasing more furniture in the future from the Brick.
November 2024
The 2 delivery men were quick and friendly. They communicated every step of the process. Thank you gentlemen for the superb service.
My sales consultant was Kim Marchbank who was patient with me and extremely helpful. Honestly i frustrated myself and would have walked away and given up if not for her.
October 2024
Harbinger kaur is the best I’m so happy for her support I really appreciate
