Whitby Toyota is a dealership described as exceeding client needs and striving to surpass expectations with quality vehicles and services. Multiple reviews note employees are incredibly kind, professional, extremely knowledgeable, friendly, and helpful, making processes smooth, stress-free, and easy. The service team is called absolutely fantastic, with reasonable service charges. Customers report feeling treated well, with one mentioning receiving a vehicle much earlier than projected, which was a huge relief. Some long-term clients feel the relationship becomes more like a family. A point of feedback is that complimentary car washes are not offered.
Fast and knowledgeable. They tell you what is needed and you decide what to do with that information.
February 2026
First time to visit Whitby-Toyota, and they were so kind, very polite and helpful with their customers. Had a great experience, especially the Service Advisor “Kavin Bharat” was being so kind and helpful. A very Shiny and clean environment. Friendly staff and amazing behaviour. Thank you all.
February 2026
What I like about them, their service charges are very reasonable as compared to other dealerships. What i don't like is they don't offer free complimentary car wash.
