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February 2024 by Milad Kazemian
I bought 2 coaches, it was supposed to deliver one in 2 weeks and the other one in 2 months but after 2 weeks I got both of them, for that I had to rent a storage which cost me extra money that made me crazy. Also, the store manager was rude when went there to talk about it. To compensate I asked for extra 50% discount (100$) on an Item which already had discount on it, he accepted at first then he refused and said I give you 50$ discount. ( That item was a picture which had a dent on it which probably nobody would pay 400$ for that even after the discount)By the way, although we were happy about our purchase at first but we got disappointed afterwards.
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February 2024 by Olarewaju Yetunde
Mohammed, aka MoAshley, is a very calm and friendly person. He was patient enough for me to select the furniture which took me some time because I was trying to do some comparison before i finally made up my mind on what I wanted. Thank you Mo, for being such a wonderful person.
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February 2024 by Denise Abray
Good Experience Raj was great...still learning so It took awhile to process the paper work and I am ok with that. Took off 1 star for that reason.
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February 2024 by Bob Love
Avoid this place at all costs. They do not even honor the extended warranty. Once the purchase has been made, the attitude changes for the worse. The positive reviews have been purchased.
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February 2024 by Trish Durocher
From the purchase to delivery, all the staff were extremely professional and helpful. The install was seamless and the couch looks amazing in our livingroom, we love it!
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February 2024 by Denise Stefina
The staff very friendly Moh our customer server was extremely friendly and helpful The delivery is as they say best delivery group I have ever had you will not be disappointed with Ashley furniture they make your visit special and no pressure to buy just a good time
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February 2024 by Rana Ghosn
Horrible customer service. Purchased a sofa and it was sent in the wrong color. They scheduled an exchange for the correct color and sent the wrong color again. Very unprofessional. Lack of communication between employees. It was very stressful calling back and forth and being on hold just to get to someone. I’m told something different every time I call in. Don’t waste your money at this place, go spend it somewhere else.
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January 2024 by Justin Mullins
Very satisfied, delivery crew was courteous and friendly and cleaned up all packaging that furniture came in, even removed there shoes after they entered our home without being asked to
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January 2024 by Anna Galvano
Really great service. Got my delivery within a week. Delivery guys came. Very quick to place sofa in proper area. Left area clean ready to use. Highly recommend ashley furniture
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January 2024 by Furqan Ali Khan
Nice and friendly staff, also Ashley has new arrivals in-store as compared to other furniture shops..!!!
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January 2024 by melinda zeitoun
Worst experience, bought a sectional and ottoman. Cushions started sagging immediately ,tearing away from back of sectional. Frame creeks, when checking it out was cut from nail protruding. So since I have a warranty called customer care. I am going on 6 months now trying for them to fix it. Just keep getting the run around. Oh and don’t think if you have a warranty they will cover the ottoman, cause I was told they don’t. Customer care department does not value you as a customer, there is no customer service. Will never buy from Ashley again, low grade quality of product, no customer service and they do not back their products at all!!
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January 2024 by Tracie Howson
Beautiful, quality pieces of furniture, much better quality than other local furniture stores. Only wish is, if they had more options for sofas as opposed to sectionals. Delivery was quick and less than one week.
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January 2024 by Khilood Al Shimari
Ahmed went above and beyond when he delivered our sofas. Very polite, thoughtful and hardworking. Thank you for your great work!
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January 2024 by Mikeal Levengutz
Drive team was amazing! Super friendly and professional! Couldn't be more happy!
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January 2024 by Meet Shah
They have worst customer service ever! Will brag about their service and all before purchase and once you buy the merchandise, they do not even listen to your complaint. Have been trying to contact customer service for two days now and they keep saying Jenny their automated service will contact me. Like seriously, I received the merchandise which is not fixed properly and they do not even care. I would never buy from them again.
