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December 2023 by Steve Boudreau
Customer service is first class. Was very impressed how quickly I receive my products. I ordered on Monday and received it on Friday like they told me. Very happy with the quality of their products. Glass shower door was very high-quality. They have very nice displays, so the customer can see exactly what they will be getting. I was able to go see how the shower glass door was installed on their display to make my job easier. Thank you, Miss Patterson
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December 2023 by Kristin Ziebart
We had such a wonderful experience at Bath Depot from our wonderful sales associate Stephanie. She has been insightful and patient with us.With all of our many visits, Stephanie provided us with amazing service, problem solving and advice. Very timely, attentive and professional. She made the process so much more enjoyable! Highly recommend.
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November 2023 by Kari Enns
Although I was resistant to go to Bath Depot, my husband insisted it's "the best" bathroom store ever....and he was right on! From the moment we walked in, Amber was attentive and supportive to our needs. We went from looking at little bathroom accessories to bathtubs (that she helped me try out), vanities, mirrored medicine cabinets, and on and on!! Amazing attention to detail and such a beautiful showroom of products! Not to mention reviewing additional available items not on display via large computer monitors at the check out area that Amber pulled up and scrolled through, trying to meet our every need! And future needs as we even bought a beautiful soaker tub on sale at the time for future delivery! And when my husband and I needed time to discuss privately, she nonchalantly and politely left us be to "talk it out"....lol. In addition to Amber's amazing customer service, Ty and another employee (I'm sorry, I don't know her name) took the time to educate me re bamboo and downloading a QR Code Reader app onto my phone!! Literally walked in for a $50 toilet seat and walked out spending $1200....with a bunch of bathroom accessories (toilet night lights, concealed plunger, concealed toilet brush, handheld bidet), a gorgeous mirrored medicine cabinet, huge soaker tub, and if that wasn't amazing enough, a beautifully and structurally sound bamboo bath seat....50% off!!! Best day ever!! Thank you to this amazing team for their exceptional customer service and individualized attention to detail! We felt important, heard, were serviced well, and had fun!! Now we're awaiting the mirrored medicine cabinet's arrival, as we create an updated beautiful bathroom space in our home! Highly recommend Bath Depot and grateful for such an awesome experience! Thanks everyone!
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November 2023 by Elie Kalil
They told u if the price dropped after u buy u will get a credit back but unfortunately u get nothing because they came up with an excuse u have just 7 days to a price adjustment lol what a joke
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October 2023 by gatorbo0st
Amber and staff are incredibly helpful and knowledgeable. Thank you for the assistance with my purchase.
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October 2023 by Tom McCormick
This is the 2nd time buying vanities and fixtures from Bath Depot. Extremely happy with the level of service from Joel and his depth of knowledge.I'll be coming back to Joel again for future rentals and flips.
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October 2023 by Laurie Walton
Joel was amazing to deal with. Extremely knowledgeable and couldn’t do enough for us. Highly recommend. Great customer service.
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August 2023 by a d
The staff are exemplary. They ask the correct questions to get you the best products. They explain the processes for delivery and returns. The quality is great. Thank you so much for a great experience!!
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June 2023 by Sofija Antzaras
Great store with lots to choose from, and Amber the sales lady I met with multiple times over the month or so it took to order everything I needed for our bathroom renovation was very helpful and patient. It was much easier to decide on things and order things with a clear mind with her help. Everything we'd bought from there is great quality, from the tub, to the toilet, to the shower faucets, to the mirrored medicine cabinet...great place to shop for a bathroom reno, they have 90% of what you need (had to just get our tiles from a local tile store). Thank you!
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May 2023 by John Spagnuolo
Amber is very professional, she spends the time with you to make sure you get what your looking for. She will go out of her way for you, I actually went back after I bought a vanity to buy a light fixture, and I will go.back when I'm ready to buy other things for my house, there prices I found to very competitive, actually much better than other places.
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April 2023 by Katherine Jean Clark
The staff at the Windsor, Ontario location are absolutely incredible. We had to make alot of changes and they handled everyone of them with no issues.Very small space and it looks incredible. So pleased with everything. Quality is excellent!!
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April 2023 by Dave Workman
This was really my first experience with Bath Depot. As a Contractor I can honestly say that it was a very satisfying experience. Amber was kind, patient and very knowledgeable. If I had a store front she would have my vote for running it. From helping me to helping my customer with choices she was spot on all the time. Thank you Amber !!!! Until next timeSincerely,Dave WorkmanWorkmanship Contracting Ltd
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April 2023 by Big Screen Games
Amber Hamelin was amazing to deal with. She knows her products and is very friendly, professional and organized.
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March 2023 by Victoria Jupp
I don’t write reviews too often. The experience has to be ridiculously good or incredibly poor. In this case FANTASTIC! Not only was the pricing at Bath Depot better than competitors but the service was great! I was helped by a couple of the staff and both were very professional. Joel worked with me to plan my entire bathroom and was a delight the whole time! He was knowledgeable and extremely thorough. As a manager of a retail store myself I can say Joel is the kind of employee that any store should be grateful to have! What a star!
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March 2023 by Nadine Hamade
This was our first time going to bath depot as we typically opt to visit big box stores. We do not regret choosing bath depot because the staff truly created the best customer experience. Joel was thorough, knowledgeable, and genuine with his recommendation. He was not pushy and answered all our questions. We purchased a new stand up shower and can’t wait to receive it. Highly recommend !