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September 2023 by uvie elsie Oluku
I have always had good experiences with other branches but this branch the customer service representative truly lacks customer service skills. He was very rude and dismissive.
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August 2023 by Moto Moto
A lot of the original staff have left this branch, wishing them all the best. Giving 4 stars as I’ve been coming here for years and it’s okay. Doesn’t feel the same, but we’ll see.
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August 2023 by Curtis LaButte
Weren’t able to complete a simple transaction.
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August 2023 by Rich Limoges
Slow, and part time hours. They'll only let you have $2500 from your accounts. I guess they can't cover their deposits.
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June 2023 by Ron Pillon
It’s been a week I’ve been hoping to hear from you regarding reimbursement, and to see the document I’ve been waiting for either never arrived, this is written in stone beginning in January 2024. I will transfer my investments to Scotiabank. Ron.
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May 2023 by Jean-Marc Basque
Rarely if ever a line up for ATM use.
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March 2023 by josh ruckle
Kelly is the only reason we still Bank here. Had issues that she couldn't fix last year and I spoke with the branch manager about my negative experience. She didn't seem like she cared to help. I mentioned that if the Bank can't figure things out and make good on stuff we may have to shop around and change banks. The branch manager said go ahead do what you gotta do and walked away with out providing any help what so ever. Was a really weird experience. But Kelly went to bat for us and helped as much as she could, it was toronto that caused all the issues.
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March 2023 by Tom Goebel
Very long lines since Wyandote at Watson closed. Often 8 to 12 people with 1 or 2 very slow tellers. Recent set of errors. They paid someone else’s bill and can’t seem to correct it. Manager refuses to talk to us in person, on phone. Will not even grant email.
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February 2023 by Mike Crosby
All several pieces of ID except a driver's license and they still won't let me open a bank account ridiculous..
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April 2022 by Marshall Azar
A smaller branch but always has good friendly service!
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April 2022 by Bill Anderson
First they never answer the phones. Mostly staff goes into your personal info to abtain your mailing address and they start mailing you letters about God.
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April 2022 by Bill A.
Never answers their phones. Staff goes into customers account to get home mailing addresses and started mailing out letters and information containing to God.
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March 2022 by Roxana Bologa
BMO is worst bank in town....I am trying to move my accounts from another branch where advisors are useless hoping this branch will be better and for a day I'm trying to get an appointment with a consultant and they neither answer their phone, nor returning messages. Sad!
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November 2021 by Sammer Jazi
I have dealt with multiple BMO branches across Ontario due to the nature of my business/work. This branch is by far my favourite BMO, and largely due to my dealings with Stephanie. She is such a pleasant person to work with, very knowledgeable and helpful, and also always takes care of all my banking needs. However, all the workers at this branch are always so pleasant to deal with as well. I try to delay my banking visits when out of town to ensure I can visit this branch specifically when in Windsor.
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September 2021 by john
This branch is the worse one in windsor, there is so many problems here at this bank.you can't go inside to use an ATM any time you want they lock doors but don't post it any where that they are lock between certain time. Then there drive thur is usually broken, I seem to be on a 50/50 chance that it's work when I have to stand there because I have no car so I have to do a dangerous thing to get my money. And this day I'm writing this was not able to get any money befor work thanks for that.