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November 2023 by Melissa M
Chuck was the absolute best. I was in need of a new vacuum that would handle fur from 3 dogs but still be easy to use and manoeuvre. Chuck recommended the Miele and told me all of the reasons why and how everything worked. Plus, can’t beat the warranty and the fact that they service them at D & R. I brought my Miele C3 home, set it up and vacuumed my area rug. The rug that always still had fur left on it is now almost free from fur. Thank you so much for all of your help and the great service as well!
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September 2023 by Crazy Jen
Shout out to John who fixed my sewing machine! While doing so gave me some quick tips on things to do and not to do with it. I was having a bad day trying to get stuff done for my Halloween display and he saved the day! Thank you!!
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September 2023 by M M
D&R has always been my go to for vacuums and accessories because of their amazing service, but today they outdid themselves. Late in the day, before a long weekend, Bob was able to diagnose my Central Vac issue over the phone! He not only saved me the money for a service call, but saved me from dealing with Golden Retriever hair for one more day. That’s what I call great, honest service. Thank you D&R!
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May 2023 by driver99997
Outstanding customer service! The way things used to be. Bob Reiger went above and beyond. Took the time to demonstrate the sewing part needed. Nice to be treated this way and knowing your business is appreciated even though it was an inexpensive item .
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April 2023 by judester
So Easter Monday - are you open or not? It's alright to take the day - but don't leave me hanging! All I need are are vacuum uum bags- so it's no big deal. But what is it ? Just please make a commitment and post it on your website!!
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February 2023 by Joe Orlando
Not sure what they do here since they couldn't fix my vacuum and charged me for doing absolutely nothing. Steer clear of these scammers.
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February 2023 by Tiffany Wiebe
Very rude service, the woman at the sewing counter was rude and dismissive about the vacuum bags my husband and I came in looking for, told us she couldn’t help us, well of course she couldn’t, she didn’t know anything about the vacuum bags! Fine, of course, but she didn’t point us to someone who did, just looked at us like we were stupid for asking her. Absolutely not helpful at all. I’m giving 3 stars because on the second trip to this business we actually were able to speak to someone who knew what we were looking for and left with the bags we wanted.
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January 2023 by Jestina Whylley
Brought a SE600 and it came within 4 days swift delivery and great customer service
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January 2023 by Shea Altadonna
I had a broken power head and decided to stop by D&R to see if they could fix or if they had a new on for purchase. Chuck was at the counter when I came in and immediately went to work on investigating the power head. Chuck and Josh were able to troubleshoot and repair within just a few hours! The customer service was top notch!
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January 2023 by Gavin Taverner
I'd been looking for rather obscure motor brushes from the manufacturer, and online... and had not been able to find any. I tried a couple of motor shops, with no luck. I walked into D&R, showed them what I was looking for, and within a couple of minutes, I had a couple of replacements in my hand. I couldn't be happier.
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January 2023 by Debbie Ducharme
Wow I was blown away by the service I received yesterday from Josh! I wanted to buy a new vacuum and had done a little looking elsewhere specially at the Miele brand. Josh was so thorough and so knowledgeable I would have bought two of I needed them!!
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January 2023 by Lucy CH
On May12th, I was in the middle of sewing a quilt for a wedding shower, when my Jamone Memory Craft 8900 QCP started skipping stitches. I called Bob and he told me to bring it in. Bob and Angel identified the problem and fixed it while I waited. Great service like this is why D & R is the only place that I would recommend for buying sewing machines. I have bought 3 sewing machines from Bob over the last 20 years.
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January 2023 by Nancy Ng
D&R Vacuum and Sewing Centre just transferred 28 of my old VHS tapes on to a flash drive. Wonderful, friendly and fast service! These old tapes go back 30 years and now I can share them with a simple click. Thank you, Chuck for helping me preserve my memories.
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January 2023 by R J
Great service! Chuck was very helpful with my tape transfers to usb. Very reasonably priced and went the extra mile to bring back great memories.Thank you!
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January 2023 by Patricia Grubisich
Best place to get your vacuum fixed for a good price. Been coming here for yrs but only a few times because I have the best vacuum ...a Dyson. Thank you 4 your great service!!
