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February 2023 by Ashley Jupp
Excellent service. Guy with the gold chain necklace could sell me anything.
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July 2022 by Lexi
Went in and bought a pair of shoes. After leaving the mall I noticed I was given 2 different sized shoes, even after asking her if these were the same size shoes, she confirmed yes before packing them up for us. I then called the store to let them know and had to drive all the way back to the mall. She made me wait in line, and was rude and didn’t even bother to apologize for the inconvenience this caused. Luckily I didn’t get all the way back to Chatham. I believe her name was Hailey. Worst customer service I’ve experienced in ages.
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May 2022 by Christine Lynn
We love this store
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April 2022 by J.J. Weston
Went in there. Found 3 pairs of shoes I was ready to buy…..They had one pair of each in the store. Not my size. These shortages are getting ridiculous. No wonder there hasn’t been a single soul in there all day and the employees just stand around when you walk in lol
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March 2022 by Peter Bechard
Friendly staff, very helpful.
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March 2022 by Harinder Singh
Good friendly staff ....
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February 2022 by Norma Badour
I went into Journeys looking to buy a specific pair of Birkenstocks. José helped me out more than any other person at the multiple stores I visited in the mall. Even when I decided on purchasing a style that was not available at his store, he continued to offer me advice on how to get the best fit. In the end, I ultimately opted to purchase a shoe from him at Journeys vs competitor because I would much rather give my business to a place with such superb customer service! José should be acknowledged and rewarded for his excellent customer service.