Metro Inc. operates a chain of over 600 food stores in Quebec and Ontario, known for its commitment to customer satisfaction and loyalty. The stores are generally praised for their cleanliness and the friendliness of the staff, with many customers highlighting helpful employees, particularly in the deli. Shoppers appreciate the quick checkout process and the availability of items, often taking advantage of sales to stock up on groceries. While some customers express concerns about prices, they acknowledge that Metro offers good sales options. However, there have been occasional issues with product quality, such as spoiled items, which can lead to customer dissatisfaction. Overall, Metro is regarded as a solid grocery store choice, with a focus on high-quality products and a friendly shopping experience.