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November 2023 by Vivek Vijayan
Good customer service, check out lines are busy
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November 2023 by ThatSkySylvos
The curb side pickup was nice and quick ! And it was organized ! As soon as u get there the curb side parking had a number on it and on the Michale’s chat u input the parking number and they come right out to you. The only issue I had was the parking spaces were so narrow, only a small sedan could fit with effort and only mini cars would fit easily
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November 2023 by Perry L
A good place to buy crafting stuff. Possibly the best place aside from online. I find the way the cashiers direct people to the self checkouts to be rude. Either create 2 separate lineups or use self checkouts that accept cash. The passive aggressive "you know the self checkouts work too" or "you know you can use self checkouts" is rude. Especially when we can't use self checkout when using cash.It's also quite difficult to find help in the aisles. Pricing isn't great but they don't really have any competitors so that's to be expected.
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November 2023 by Stephanie Carroll
Very helpful when you call in to ask if they carry things! Not long wait time to get in touch with someone. Great experience over all
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November 2023 by Amber J
Great variety of items. I like that they always have discounts going on. It would be great if they could bring in new paint by number sets every couple of months.
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November 2023 by Laurie Soda
I’m not a crafty person so I have difficulty navigating this store. The staff is very helpful though. I did find them a bit pricey.
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September 2023 by Olivia
Was to give feedback on its service on their website, but couldn't find the place. So, 5 star to the cashier girl, knowledgeable and willing to help. 2 to a store associate. He was helping a white man, with patience seems to me. When asked to help me with a certain kind of cotton thread, he said we have thicker ones called rope. Twice he said that. Ignorant and mocking attitude. The time was Sep. 23, afternoon around 3:40, the name could be Richard. (I am Asian. He does discriminate.) Hasn't Trudeau said "diversity is our strength"? This employee hurts your business and tarnish your name.
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September 2023 by Sam AG
Found what I was looking for and the store associates were very helpful to point me in the right direction. Even better, I use the online discount code for 30% off at checkout!
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August 2023 by Trista Vermast
Very clean and organized! Everything from painting, crafts, jewelery, decor, baking, soap making etc. A store to go to discover new hobbies. Look online for the 30 percent off coupon you can apply to one item.
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August 2023 by Emily Gibb
Michaels is quite pricy, and seems to always have items out of stockSome of the florals seem to have dollarama appearance, and textures which is far from lovelyStaff is helpful in guiding to the right area, however I believe some of the higher prices are not justified due to quailty of the items
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June 2023 by stan beatty
I use the custom framing department a lot! All of them are very professional, great service, great custom work! Highly recommended!
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May 2023 by Vishwa Bhavsar
Love this place! I just wish they had better deals as they everything is crazy expensive. The staff is really helpful though! Love that!
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April 2023 by Kristi Durham
Drove 45 min to this location and spent a half an hour picking out expensive markers that they brought to the front (because they don’t let you bring them up by yourself) told the cashier I wanted to put back ONE marker and she slid half of them back. She was in such a hurry and I remember thinking how rude and rushed she was being considering there was only one person behind us in line. I didn’t realize until I got all the way home. I called the store and they put them all back. This is so frustrating!
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April 2023 by Ken Paltridge
They did a great job of finding the matching carpet to finish our master bedroom. The installation of the carpet was a perfect job and the price was very good. I will recommend them to my friends.
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April 2023 by Laurie J
Found the sewing machine needles with the help of staff. Too many other tempting things to leave with only what I came for. Love Michaels
