Monarch Business Products is a trusted company known for its great service and care for customers, especially during challenging times like Covid. They provide quick and helpful responses, resolving issues such as warranty problems and debit card concerns efficiently. The staff, including associates like Matthew, Shawn, and Rachel, are knowledgeable and take the time to offer personalized advice, whether it's recommending comfortable office chairs within a budget or guiding customers through solutions. Monarch offers a large selection of office chairs and other office supplies, with services like delivery and assembly. Customers appreciate their fast service, friendly staff, and the extra touches like including a free chocolate bar with deliveries. The company also values its customers, showing kindness and attentiveness that sets it apart from larger chains. Overall, Monarch Business Products is a reliable and caring business that helps outfit and support offices with quality products and excellent customer service.
Great Company ,,,great service one of the few Companies still around that cares about the little guys....There deliveries through Covid was what kept us going so thank you for that Monarch Basics,,,,
December 2022
I had a warranty issue with an office chair. It was 2 weeks out of warranty. Matthew Burrows at Monarch contacted the company, resolved my issue and my new part is on it's way. All this in only a few hours after I contacted Monarch. Great response time. Totally satisfied. Good work!
November 2022
Shawn took the time to highlight the differences between the office chairs I was comparing. Comfort and versatility is crucial when I’m working from home, and he nailed the recommendation. The bonus is that he hit my budget window perfectly. Thanks Shawn! Thanks Monarch!
